spa supervisor

2 days ago

Tampaksiring Bali, Indonesia HR Kawi Resort Full time
  1. Supervise and coordinate daily spa operations
  2. Ensure all spa treatments and services are delivered in accordance with SOPs and quality standards
  3. Lead, coach, and evaluate the performance of spa therapists and spa staff
  4. Handle guest inquiries, feedback, and complaints in a professional and effective manner
  5. Prepare and manage therapists' work schedules, shifts, and attendance
  6. Ensure cleanliness, readiness, and proper maintenance of spa areas and equipment
  7. Monitor spa product usage and inventory; arrange replenishment when necessary
  8. Support spa revenue targets through upselling and promotion of spa services
  9. Coordinate with related departments (Front Office, Housekeeping, Engineering, etc.)
  10. Prepare and submit regular spa operational reports to management

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