Head of Operation

1 week ago


East Jakarta Jakarta, Indonesia PT. Indonesia Premium Goods (Elvicto & Iswhite) Full time 6,000,000 - 8,000,000 per year

Job Description:

  1. Menyusun strategi operasional dan memastikan pelaksanaannya berjalan efektif.
  2. Mengembangkan dan mengoptimalkan SOP serta proses kerja untuk meningkatkan efisiensi.
  3. Memimpin dan mengembangkan tim operasi, termasuk produksi, warehouse, logistik, dan QA/QC.
  4. Mengidentifikasi dan menyelesaikan bottleneck operasional, serta melakukan continuous improvement.
  5. Memastikan seluruh aktivitas operasional memenuhi standar kualitas, keamanan, dan regulasi.
  6. Mengelola risiko operasional dan membuat rencana mitigasi.
  7. Berkolaborasi dengan divisi lain (Sales, Marketing, Finance, HR) untuk memastikan kelancaran operasional end-to-end.
  8. Mengawasi pencapaian KPI operasional seperti produktivitas, on-time delivery, error rate, SLA, dan efisiensi biaya.
  9. Menyusun laporan operasional dan memberikan insight untuk pengambilan keputusan manajemen.
  10. Mengelola budget operasional dan memastikan penggunaan sumber daya secara optimal.

Kualifikasi:

  1. Pendidikan minimal S1 (Teknik Industri/Manajemen/Supply Chain atau terkait); S2 menjadi nilai tambah.
  2. Pengalaman 5–8 tahun dalam manajemen operasional, lebih disukai dari industri F&B, manufaktur, retail, atau consumer goods.
  3. Memahami end-to-end operations: produksi, gudang, QC, logistik, dan planning.
  4. Memiliki kemampuan project management dan pengembangan SOP.
  5. Mampu menganalisis data operasional dan mengambil keputusan berbasis data.
  6. Memahami standar kualitas, compliance, dan regulasi operasional.
  7. Memiliki leadership yang kuat dan mampu memimpin tim multilevel.
  8. Komunikasi baik, kolaboratif, dan mampu bekerja dalam lingkungan yang berubah cepat.

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