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System Analyst

1 hour ago

Batam City Riau Islands, Indonesia PT Sat Nusapersada Tbk (PTSN) Full time

Job Descriptions:

  • Lead requirements gathering with business stakeholders and production users.
  • Translate business needs into clear and testable FSD, User Stories, and Acceptance Criteria.
  • Conduct impact and gap analysis for enhancements, integrations, and change requests.
  • Work closely with developers to clarify system logic, data flows, and integration behavior.
  • Define testing approaches and prepare test scenarios and test cases.
  • Support and oversee SIT, UAT, regression, and integration testing.
  • Review defects, assess impact, and collaborate with the development team to prioritize fixes.
  • Ensure delivered solutions meet business and operational requirements.
  • Support deployment, post-implementation verification, and operational handover.
  • Assist in production issue investigation and root cause analysis.
  • Share system knowledge and analytical insights within the team.

Requirements:

  • Bachelor's degree in Information Systems, Computer Science, Software Engineering, or related field with minimum 3 years of experience as a System Analyst, Business Analyst, or similar role.
  • Experience handling complex systems, integrations, and enterprise applications, covering both project delivery and production support.
  • Strong understanding of SDLC, system architecture, data flows, and business process modeling.
  • Proven ability to produce FSD, BRD, User Stories, Acceptance Criteria, Flowcharts, DFD, ERD, and System Diagrams.
  • Hands-on experience with SQL or data analysis for validation and troubleshooting.
  • Good understanding of API integrations (request–response behavior).
  • Strong knowledge of software testing practices and defect management.
  • Excellent analytical, problem-solving, and communication skills.
  • Highly organized, detail-oriented, with strong ownership and accountability.
  • Proficiency in Chinese (reading, writing, and speaking) is required.
  • Experience with Manufacturing, MOM, MES, or ERP systems is a plus.