Operational Business Analyst

7 days ago

Jakarta Metropolitan Area, Indonesia Cartrack Full time 120,000,000 - 180,000,000 per year

We are a world-leading smart mobility SaaS company with over 2,300,000 subscribers across 23 countries and we are looking for a Operational Business Analyst to join our team. You will be the engine for continuous improvement within our operations. You will dive deep into our business processes, use data to uncover hidden opportunities, and design solutions that enhance efficiency, reduce costs, and improve service delivery. You will be a critical link between operational teams and management, turning insights into action.

Key Job Descriptions

  • Process Analysis & Mapping: Conduct thorough analyses of existing operational processes to identify bottlenecks, inefficiencies, and areas for improvement.
  • Data-Driven Insights: Collect, analyze, and interpret operational data (e.g., performance metrics, productivity rates, cost data) to generate actionable insights and support decision-making.
  • Solution Design & Implementation: Develop and propose innovative solutions, workflows, and strategies to optimize operations. Lead or co-lead the implementation of these changes.
  • Problem Solving: Tackle complex operational challenges head-on, using structured problem-solving methodologies to diagnose issues and implement effective fixes.
  • Stakeholder Collaboration: Work closely with cross-functional teams (including Sales, Customer Service, Technology, and Field Operations) to gather requirements, align on goals, and ensure smooth adoption of new processes.
  • Performance Monitoring: Develop and track key performance indicators (KPIs) and dashboards to monitor the effectiveness of implemented changes and report on progress to stakeholders.
  • Documentation: Create and maintain clear and concise documentation for all processes, procedures, and project plans.

Qualifications & What We're Looking For

  • Educational Background: Bachelor's degree from a reputable university in Engineering, Business, Economics, Mathematics, Statistics, or a related quantitative field.
  • A Problem Solver at Heart: You have a natural curiosity and a proven ability to break down complex problems into manageable parts and develop practical solutions.
  • Numerical & Analytical Prowess: You are highly skilled in mathematics and working with numbers. Strong analytical skills with the ability to work with large datasets are essential. Experience with data analysis tools is a significant advantage.
  • Excellent Energy & Dynamic Attitude: We are looking for someone with a positive, can-do attitude, who is proactive, agile, and excited to take on new challenges in a fast-paced environment.
  • ENGLISH IS A MUST: Full professional proficiency in English, both written and verbal, is mandatory for regional reporting and communication.
  • Communication Skills: Exceptional interpersonal and communication skills, with the ability to explain complex concepts clearly and persuasively to diverse audiences.
  • Team Player: A collaborative spirit with the ability to build strong relationships and work effectively within a team.

  • Business Intelligence Analyst

    7 days ago

    Jakarta Metropolitan Area, Indonesia ATI Business Group Full time 120,000,000 - 240,000,000 per year

    We are seeking a motivated and detail-orientedBI Analystto support one of our clients in enhancing their global Business Intelligence (BI) solutions. In this role, you will leverage the latest BI methodologies and technologies to deliver accurate, insightful, and visually engaging reports and dashboards.You will work extensively with Power BI to design,...

  • Business Analyst

    7 days ago

    Jakarta Metropolitan Area, Indonesia Youtap Technology Ltd Full time 2,000,000 - 4,000,000 per year

    **Business Analyst (Full-Time, On-Site – Jakarta Metropolitan Area)We're looking for a tech-savvy and creative Business Analyst to join our growing team in Jakarta.If you understand APIs, technical flows, and enjoy creating smarter ways of working between business and tech, this is your opportunity to make an impact at the intersection of product, process,...

  • Business Analyst

    5 days ago

    Jakarta Metropolitan Area, Indonesia PT Rapid Teknologi Indonesia Full time

    Company DescriptionPT Rapid Teknologi Indonesia is an IT service solution provider with a dedicated team of professionals offering cutting-edge solutions in various vertical industries. The company was founded by IT experts with a focus on IT consulting and services, providing clients with capability, adaptability, and scalability.Role DescriptionThis is a...

  • Junior Business Analyst

    7 days ago

    Jakarta Metropolitan Area, Indonesia TechTiera Services Indonesia Full time 50,000,000 - 100,000,000 per year

    Seeking a Specialized Temenos Business Analyst to Drive Core Banking InnovationWe're looking for a Business Analyst who doesn't just gather requirements—you configure, you integrate, and you optimize core banking operations.Our client, a leading organization in theBanking industry, needs a functional expert inSouth Jakartato drive their Temenos Transact...

  • Business Analyst

    5 days ago

    Jakarta Metropolitan Area, Indonesia MSBU Konsultan Full time 6,000,000 - 8,000,000 per year

    Requirements & QualificationsMinimum 3–5 years of experience as an IT Business Analyst, Business Systems Analyst, or Functional Consultant.At least 2 years of experience in the financial services industry (Banking, Multifinance/Leasing, Insurance, FinTech, or Investment).Bachelor's degree (S1) in IT, Computer Science, System Information, Finance,...

  • Lead Business Analyst

    7 days ago

    Jakarta Metropolitan Area, Indonesia MSBU Konsultan Full time $90,000 - $120,000 per year

    **We're Hiring: Lead Business AnalystWe are looking for a Lead Business Analyst with strong experience in digital banking and the ability to guide and mentor a BA team. If you enjoy bridging business needs and IT solutions, this role is for you Requirements7+ years of experience as a Business Analyst .Strong understanding of Business Analysis Lifecycle &...

  • Data Operations Analyst

    7 days ago

    Jakarta Metropolitan Area, Indonesia Valdo Inc. Full time 1,500,000 - 2,000,000 per year

    ResponsibilitiesAssist the team in preparing databases (data conversion), which requires strong attention to detail and the ability to perform process automation.Support data engineers in conducting UAT (User Acceptance Testing) and PAT (Production Acceptance Testing) operations during system transition.Perform other administrative tasks such as automated...

  • Operations Analyst Intern

    3 days ago

    Jakarta Metropolitan Area, Indonesia Pinhome Full time $3,000,000 - $6,000,000 per year

    About The RolePinhome is looking for Operations Analyst Interns to join immediately and support the Growth Strategy & Operations team. You will be part of the Category Management Unit, driving growth across key service categories within Pinhomes Home Services business.This internship will offer an opportunity to learn end-to-end category ownership from...

  • Business Operations

    7 days ago

    Jakarta Metropolitan Area, Indonesia Ruangguru for Business Full time 24,000,000 - 48,000,000 per year

    Job DescriptionsCollaborate closely with social media, marketing (ads & SEO) and RG Privat supporting team (designer) to increase the number of customer leads for Privat Online product.Collaborate closely with product-development team to increase conversion from traffic to customer leads for Privat Online product.Conduct learning call with respondents...

  • Business Analyst Intern

    3 days ago

    Jakarta Metropolitan Area, Indonesia Semesta Business Full time 2,000,000 - 3,000,000 per year

    WE ARE HIRING We offer more than a job; we provide a platform for growth with the freedom to lead, the tools to learn, and the support to evolve. Our culture of excellence, curiosity, and collaboration is our DNA. We encourage you to speak up, challenge assumptions, and think beyond the brief.If you seek a workplace where your voice matters, your growth is...