Gojek - Area Sales Manager (Palembang)

About The Role
The Area Sales Manager is responsible for leading a team to drive business revenue growth within their designated area. This involves cultivating relationships with key merchants, overseeing sales operations, fostering collaboration with other departments, and ensuring seamless execution within the area. They also analyze market trends, pinpoint challenges, and establish strategic priorities. Additionally, the Area Sales Manager mentors and coaches the sales team in their area, ensures compliance, and works across functions to optimize merchant success.

What Will You Do

• Reach sales and revenue growth within the assigned area.
• Develop and maintain strong relationships with key merchants in the assigned area to foster growth and mutual success by understanding their needs and challenges, and provide tailored solutions that drive sales and enhance their overall experience.
• Actively participate in Business Reviews with Account Managers, Account Executive Leads, and Account Executive to provide coaching and maintain relationships with Top Merchants.
• Ensure flawless execution of all sales initiatives and processes within the designated Area.
• Develop actionable short and long term plans to grow the business by identifying and analyzing both short-term and long-term problems in the Area.
• Develop and maintain a comprehensive and evolving City Narrative that serves as a strategic tool to identify, thoroughly understand, and monitor the multifaceted key issues, challenges, and opportunities that exist within the city in the designated area.
• Provide assessment & feedback regarding capability gaps, create development plan for each team member.
• Actively ensure discipline and compliance in the way their team works and create a succession plan.

What You Will Need

• Minimum 7 years of experience in sales, with at least 5 years in a mid-to-senior management role—preferably within FMCG, SMB Banking, or Telecommunication companies.
• Strong network and knowledge about the cities in the area.
• Strong business sense and have a good understanding of the markets, customers, and competitors.
• Excellence to bridge, develop and maintain good relationships with key partners, such as but not limited to local/regional government stakeholders, 3rd party partners, merchant associations, communities.
• Strong written & communication skills, fluent in English and Bahasa Indonesia.
• Strong leadership and interpersonal skills, experienced in managing a big team, as well as strong in people development and mentoring/coaching.
• Fact-based/number-oriented individual, who is comfortable working under pressure in a fast-paced and ambiguous environment.
• Preferably based in Palembang.

About The Team
The Area Sales Manager works under the direct supervision of the Area Senior Manager and collaborates closely with the Regional Sales Team on key projects. The team consists of Account Managers (AM), Account Executive Leads, and Account Executives (AE) who actively engage with merchants on the ground to understand real business conditions, strengthen relationships, and identify opportunities to drive sales performance and merchant growth within their designated areas.

About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to "Empower Progress' by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia's vast consumer household.

About Gojek
Gojek is Southeast Asia's leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.