Front Office
6 hours ago
Job Desk
Menyambut tamu dengan sikap profesional, elegan, dan penuh keramahan
Mengelola reservasi tamu (telepon, WhatsApp, online reservation) secara rapi dan akurat
Mengatur penempatan meja tamu sesuai standar fine dining dan preferensi tamu
Memberikan informasi menu, konsep restoran, dan special request tamu dengan baik
Menangani keluhan dan permintaan tamu secara sopan dan diskret
Berkoordinasi dengan Captain, Server, dan Manajemen untuk memastikan kelancaran service
Menjaga suasana area front office tetap nyaman, tenang, dan berkelas
Menjalankan standar pelayanan (SOP) dan grooming sesuai konsep fine dining
Membantu pencatatan data reservasi dan handle cashier
Kualifikasi
Pendidikan minimal SMA/SMK atau sederajat
Pengalaman sebagai Front Office / Host di restoran fine dining atau hotel lebih diutamakan
Berpenampilan rapi, bersih, dan profesional sesuai standar fine dining
Memiliki kemampuan komunikasi dan etika pelayanan yang sangat baik
Ramah, tenang, dan mampu menghadapi tamu dengan sikap elegan
Mampu berbahasa Inggris dengan baik (wajib)
Mampu bekerja dengan sistem shift, termasuk akhir pekan dan hari libur
Teliti, cekatan, dan memiliki orientasi tinggi terhadap kepuasan tamu
Location MD Place Setiabudi, Jakarta Selatan
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