Front Office

6 hours ago


Jakarta, Jakarta, Indonesia MDA Restaurants Full time

Job Desk

Menyambut tamu dengan sikap profesional, elegan, dan penuh keramahan

Mengelola reservasi tamu (telepon, WhatsApp, online reservation) secara rapi dan akurat

Mengatur penempatan meja tamu sesuai standar fine dining dan preferensi tamu

Memberikan informasi menu, konsep restoran, dan special request tamu dengan baik

Menangani keluhan dan permintaan tamu secara sopan dan diskret

Berkoordinasi dengan Captain, Server, dan Manajemen untuk memastikan kelancaran service

Menjaga suasana area front office tetap nyaman, tenang, dan berkelas

Menjalankan standar pelayanan (SOP) dan grooming sesuai konsep fine dining

Membantu pencatatan data reservasi dan handle cashier

Kualifikasi

Pendidikan minimal SMA/SMK atau sederajat

Pengalaman sebagai Front Office / Host di restoran fine dining atau hotel lebih diutamakan

Berpenampilan rapi, bersih, dan profesional sesuai standar fine dining

Memiliki kemampuan komunikasi dan etika pelayanan yang sangat baik

Ramah, tenang, dan mampu menghadapi tamu dengan sikap elegan

Mampu berbahasa Inggris dengan baik (wajib)

Mampu bekerja dengan sistem shift, termasuk akhir pekan dan hari libur

Teliti, cekatan, dan memiliki orientasi tinggi terhadap kepuasan tamu

Location MD Place Setiabudi, Jakarta Selatan


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