Supervisor Area

5 days ago

Jakarta, Jakarta, Indonesia Erajaya Group Full time
Job Responsibilities
  • Oversee and supervise daily operations and sales performance across assigned F&B outlets or areas.
  • Ensure each outlet consistently meets sales targets, operational standards, and service quality guidelines.
  • Monitor and analyze outlet sales performance, customer traffic, and product mix to identify growth opportunities.
  • Coordinate closely with sales, operations, and kitchen/production teams to ensure smooth order flow and product availability.
  • Implement company sales programs, promotions, and Standard Operating Procedures (SOPs) effectively across all outlets.
  • Identify operational or sales-related issues at outlet level and take immediate corrective actions.
  • Conduct regular outlet visits to ensure compliance with brand standards, hygiene, food safety, and cleanliness regulations.
  • Provide on-the-job coaching, guidance, and performance feedback to outlet staff and supervisors to improve productivity and service quality.
  • Prepare and submit regular performance reports, including sales analysis and operational insights, to management.
Job Requirements
  • Minimum Diploma or Bachelor's degree in Hospitality, Business, or related field.
  • At least 2–4 years of experience in F&B operations, retail operations, or a supervisory role (Area Supervisor / Store Supervisor / Outlet Supervisor).
  • Strong understanding of F&B operational standards, service excellence, and basic food safety regulations.
  • Proven ability to manage multiple outlets and teams across different locations.
  • Strong analytical skills with the ability to interpret sales data and operational metrics.
  • Good leadership, communication, and coaching skills.
  • Hands-on, proactive, and able to work under pressure in a fast-paced environment.
  • Willing to travel frequently and work flexible hours, including weekends or public holidays if required.
Why Join Us
  • Opportunity to grow with a fast-growing F&B business.
  • Exposure to multi-outlet operations and cross-functional collaboration.
  • Clear career development path in operations leadership.

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