IT Helpdesk

1 week ago

Jakarta, Jakarta, Indonesia PT Abhimata Persada Full time 15,000,000 - 30,000,000 per year

Responsibilities:

  • Managing application and database systems
  • Diagnose and troubleshoot technical issues/system errors
  • Ensure all issues are properly logged and prepare accurate and timely reports
  • Refer to internal or external resources and database to provide accurate solutions
  • Coordinate with client to take detailed ordering briefs and clarify specific requirements of each activity or incident.
  • Ensure that all activities or incidents are delivered on time, within scope and comply with service level agreement.

Requirements:

  • Candidate must possess at least a Bachelor's Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
  • Experienced at least 3 Years in the related field Network/System/Database Admin or equivalent will be an advantage
  • Have passion to learn and explore new application/system
  • Have Knowledge Basic in SQL is must, Oracle, Java or C++ is a plus
  • Willing to work in shift hours

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