Bespoke Travel Curator
1 week ago
Job Purpose
To design and manage personalized travel experiences for high-end clients, ensuring exceptional service delivery through strategic planning, expert destination knowledge, and seamless coordination with internal and external stakeholders.
Accountabilities:
Strategy
- Develop and maintain a deep understanding of luxury travel trends and client preferences to curate exclusive experiences.
- Contribute to the strategic positioning of bespoke travel services by identifying unique offerings and differentiators.
- Collaborate with the Bespoke Travel Supervisor to align curated travel products with the company's premium brand strategy.
- Monitor competitor offerings and market movements to ensure Destination Asia remains a leader in bespoke travel.
Execute
- Deliver high-quality, personalized travel itineraries that meet or exceed client expectations.
- Ensure all bookings, communications, and service arrangements are executed flawlessly and on time.
- Use travel software and internal systems efficiently to manage reservations, updates, and client records.
- Coordinate with suppliers and internal teams to ensure seamless execution of travel plans.
Leadership
- Act as a role model in client service excellence and attention to detail.
- Support and mentor junior team members in handling complex travel requests.
- Take initiative in resolving issues and improving processes to enhance team performance.
- Represent the Bespoke Travel team in cross-departmental collaborations and contribute to a positive team culture.
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