IT Staff Infrastructure

2 days ago

Semarang, Central Java, Indonesia PHINTRACO GROUP Full time

Job Description:

  • Monitor and maintain the stability of network, server, storage, and supporting systems (on-premise & cloud).
  • Handle installation, configuration, troubleshooting, and maintenance of IT infrastructure according to SLA.
  • Provide technical support for BPO operations, including connectivity and access issues for operational teams (agents, support, admins).
  • Deploy and configure workstations and network devices for new BPO projects.
  • Manage system monitoring tools (e.g., Zabbix) to track infrastructure performance and capacity.
  • Respond to system alerts and escalate issues when necessary.
  • Perform regular patching, firewall and antivirus configuration, and ensure network security compliance.
  • Conduct regular data backups and maintain Disaster Recovery documentation.
  • Create and update technical documentation, network topology, and standard operating procedures (SOPs).
  • Collaborate with Helpdesk, Security, and Project teams to resolve issues and support infrastructure improvement and development.

Job Requirements:

  • Strong understanding of network infrastructure and operating systems.
  • Knowledge of LAN/WAN, TCP/IP, DNS, and DHCP.
  • Experience in configuring switches, routers, and firewalls (Cisco, MikroTik, Fortigate).
  • Familiarity with monitoring tools (e.g., Zabbix).
  • Ability to troubleshoot and analyze network traffic, VLAN, and QoS.
  • Understanding of Windows Server OS, Windows 11 Pro, Linux, and Chromebook environments.
  • Experience with endpoint protection (Antivirus, EDR) and perimeter defense.
  • Skilled in applying security patches and maintaining infrastructure security based on ISO 9001 & 27001 standards.
  • Proficient in remote troubleshooting (AnyDesk) and ticketing systems.
  • Capable of creating and maintaining technical documentation and SOPs.
  • Able to work in shifts or standby 24/7 and provide on-call support during critical issues.
  • Placement: Semarang

  • Business Development

    4 days ago

    Semarang, Central Java, Indonesia PT Alto Network Full time 12,000,000 - 18,000,000 per year

    About Us ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond.Job Description To support the Business Development team in...

  • IT Infrastructure Staff

    3 days ago

    Semarang, Indonesia Mitracomm Ekasarana Full time

    Installing and configuring computer hardware, software, systems, networks, printers and scanners Monitoring and maintaining computer systems and networks Responding in a timely manner to service issues and requests Setting up accounts for new users Investigating, diagnosing and solving computer software and hardware faults Repairing equipment and...

  • Customer Care Staff

    5 days ago

    Semarang, Indonesia SabiKerja Full time

    **Description**: SabiKerja is a curated headhunter agency based in Jakarta that is well-known as a one-stop talent solution in which we connect curated quality talent with the institution or company that partners with us. Our client is one of the prominent healthcare organizations in Asia, this leading provider of medical services is widely recognized for...

  • Nursing Ward Staff

    5 days ago

    Semarang, Indonesia SabiKerja Full time

    **Description**: SabiKerja is a curated headhunter agency based in Jakarta that is well-known as a one-stop talent solution in which we connect curated quality talent with the institution or company that partners with us. Our client is one of the prominent healthcare organizations in Asia, this leading provider of medical services is widely recognized for...

  • Finance Back Office Staff

    5 days ago

    Semarang, Indonesia SabiKerja Full time

    **Description**: SabiKerja is a curated headhunter agency based in Jakarta that is well-known as a one-stop talent solution in which we connect curated quality talent with the institution or company that partners with us. Our client is one of the prominent healthcare organizations in Asia, this leading provider of medical services is widely recognized for...

  • Finance Front Office Staff

    5 days ago

    Semarang, Indonesia SabiKerja Full time

    **Description**: SabiKerja is a curated headhunter agency based in Jakarta that is well-known as a one-stop talent solution in which we connect curated quality talent with the institution or company that partners with us. Our client is one of the prominent healthcare organizations in Asia, this leading provider of medical services is widely recognized for...

  • Finance Front Office Staff

    5 days ago

    Semarang, Indonesia SabiKerja Full time

    **Description**: SabiKerja is a curated headhunter agency based in Jakarta that is well-known as a one-stop talent solution in which we connect curated quality talent with the institution or company that partners with us. Our client is one of the prominent healthcare organizations in Asia, this leading provider of medical services is widely recognized for...