Manager, Client Consulting

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Visa Consulting and Analytics (VCA) is the consulting arm of Visa, and drives tangible, impactful results for clients. Drawing on our expertise in consulting, data analytics, digital marketing and economics, VCA solves the most strategic problems for our clients. The incumbent will be part of VCA geographic team cluster of Indonesia, Philippines, Vietnam, Myanmar and Cambodia (IPVMC) markets, and will be responsible for consulting engagements with Visa's clients in Indonesia. The team is involved in a comprehensive range of consulting services and solutions to our clients, that address unique challenges in areas such as strategic growth, profitability, risk management, digital strategy and data-driven portfolio management decisions.

Specific Responsibilities include:

• Lead consulting initiatives and contribute to closing engagements by identifying potential opportunities with clients.
• Engage in regular strategic & planning discussions, cultivate and manage a pipeline of analytic work.
• Develop analytical frameworks, approaches, solutions and data-led strategies that address impactful opportunities and challenges.
• Partner with peers in other functional areas (e.g., marketing, products, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa's resources.
• Produce insights, analyses, and recommendations to improve client performance, boost growth, drive understanding of client issues, and provide strategic mentorship for client priorities.
• Build new scalable solutions, toolkits, standard methodology documents, and consulting approaches that can be applied across VCA practices.
• Lead team to provide knowledge sharing, coaching and training as well as across functional teams and or regions in the role as an analytics subject matter expert.
• Oversee multiple workstreams + project delivery, meeting objectives and timelines.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

What you will need:

• 5+ years of experience in management consulting, corporate strategy, or retail banking
• Passionate, self-motivated, results oriented individual with the ability to handle numerous projects concurrently
• Knowledge and understanding of banking operations and/or payment schemes, including products & services, business systems and processes, and marketing initiatives
• Excellent client relationship management skills and ability to develop a credible point of view on a variety of industry topics, acting as a trusted advisor
• Strong analytical skills, with demonstrated intellectual and analytical rigor. Executive presence including excellent communication and presentations skills, written and verbal, and ability to communicate at all levels within large organizations
• Demonstrated leadership, managerial and collaboration capabilities, particularly with those who are not direct reports as may be found in a matrixed organization
• Experience in several key payments business areas, such as portfolio management, marketing, product management, operations, risk management, for both credit and debit cards
• Experience using financial indicators to measure business performance with a significant focus on impacting return on investment
• Ideal candidate will have both payments / retail banking and consulting experience

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.