Floor Supervisor

3 days ago

Kuta, Bali, Indonesia Biwel Bali Property Full time

Biwel Bali Property sedang membuka lowongan untuk posisi Penuh waktu Floor Supervisor di Ungasan, Bali. Lamar sekarang untuk menjadi bagian dari tim kami.

Persyaratan untuk peran ini:

  • Mencari kandidat untuk bekerja pada:
  • Senin pagi
  • Senin siang
  • Senin malam
  • Selasa pagi
  • Selasa siang
  • Selasa malam
  • Rabu pagi
  • Rabu siang
  • Rabu malam
  • Kamis pagi
  • Kamis siang
  • Kamis malam
  • Jumat pagi
  • Jumat siang
  • Jumat malam
  • Sabtu pagi
  • Sabtu siang
  • Sabtu malam
  • Minggu pagi
  • Minggu siang
  • Minggu malam
  • Diperlukan 2-3 tahun pengalaman kerja yang relevan untuk posisi ini

We are looking for a Floor Supervisor who will oversee daily operations on the floor, ensure excellent member experience, maintain cleanliness and safety standards, and support the smooth running of all sport club facilities. This role requires strong leadership, attention to detail, and a proactive approach to solving problems.

Key Responsibilities

  • Supervise day-to-day operations on the sport club floor.
  • Ensure all areas (gym, studios, locker rooms, pool, etc.) meet cleanliness, hygiene, and safety standards.
  • Monitor member traffic and support customer service team during peak hours.
  • Handle member inquiries, feedback, and escalate issues when needed.
  • Coordinate with trainers, front office, housekeeping, and maintenance teams.
  • Ensure equipment is functioning properly; report and follow up on repairs.
  • Assist in organizing classes, events, and floor activities.
  • Manage shift schedules for floor staff.
  • Train and guide floor team to deliver excellent service.
  • Maintain a positive, energetic, and friendly atmosphere for members.

Requirements

  • Minimum 2 years of experience in hospitality, fitness, recreation, or similar operational roles.
  • Strong supervisory and communication skills.
  • Good problem-solving ability and able to work under pressure.
  • Customer-service oriented with a friendly and professional attitude.
  • Physically fit; comfortable working on the floor and handling light tasks.
  • Able to work shifts, weekends, and public holidays.
  • Fluent English is preferred.
  • Experience in gym operations or sport clubs is an advantage.

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