Field Collection

4 days ago

Batam, Riau, Indonesia Indodana Full time

Uraian PekerjaanMengunjungi debitur dan melakukan pengiriman Surat Peringatan (SP) dalam masa tunggakan > 20 hari untuk melakukan validasi kondisi, analisa dan penagihan pembayaran kewajiban debitor yang belum diselesaikan.Menegosiasikan opsi pembayaran yang sesuai kepada nasabahMemonitor janji bayar debitur sesuai dengan masa tunggakan dan menagih kembali sesuai janji bayar.Menganalisa hasil penanganan dan melakukan tindakan sesuai dengan ruang lingkup/wilayah kerjanya dan apabila diperlukan.Mencari keberadaan pelanggan apabila tidak dapat ditemui baik di rumah maupun kantorMemastikan semua data pelanggan benar termasuk nomor telepon dan alamatMelaporkan dan mendiskusikan dengan atasan mengenai hasil kunjungan/penanganan. Membuat catatan atas setiap aktivitas penagihan ke dalam collection system.Melakukan koordinasi dengan pihak internal collection maupun unit terkait sehubungan dengan penanganan debitor  KualifikasiMinimal pengalaman 6 bulan di bank dan/atau multifinance sebagai Field Collector (mempunyai pengalaman di industri fintech akan menjadi nilai tambah)Memiliki kendaraan bermotor dan minimal SIM CMinimal SMU atau sederajatMempunyai kemampuan komunikasi dan negosasi yang baikMempunyai kompetensi yang baik terutama di bidang field collection (penagihan lapangan) untuk pinjaman tanpa jaminanMemiliki persistensi dan orientasi yang kuat terhadap Pencapaian TargetMampu bekerja sama dalam team dengan interpersonal skill yang baikFamiliar dengan penggunaan Aplikasi Komputer dan Microsoft OfficeBerdomisili di Kota Batam

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