Housekeeping - Operational Manager

1 week ago

Duren Sawit Jakarta, Indonesia PT Finfleet Teknologi Indonesia Full time 10,000,000 - 20,000,000 per year

Housekeeping Operational Manager bertanggung jawab untuk mengelola dan memastikan seluruh kegiatan operasional housekeeping di berbagai proyek (Jakarta maupun Cabang Luar Kota lainnya) berjalan efektif, efisien, dan sesuai dengan standar operasional perusahaan (SOP) serta kebutuhan klien. Posisi ini berperan penting dalam pengawasan kualitas layanan, pengendalian biaya, serta pengembangan SDM di bidang kebersihan dan facility management. Penempatan: Duren Sawit/mobile

Kualifikasi

  • Minimal S-1, diutamakan Hospitality Management / Business Administration.
  • Pengalaman min 3-5 tahun di bidang Housekeeping / Facility Management.
  • Memahami standar operasional kebersihan di rumah sakit, hotel, gedung perkantoran, dan mall.
  • Mampu mengelola beberapa proyek secara bersamaan.
  • Bersedia melaksanakan perjalanan dinas ke luar kota.
  • Memiliki leadership, teamwork, organizational skill yang baik.

Tanggung Jawab

Operation

  • Memastikan seluruh kegiatan housekeeping berjalan sesuai SOP dan SLA.
  • Memastikan jadwal kerja, rotasi, dan kedisiplinan berjalan dengan baik.
  • Memonitor penggunaan alat, bahan, dan chemical secara efisien.

Manajemen SDM

  • Mengawasi Supervisor, Team Leader, dan Housekeeping di proyek.
  • Melakukan evaluasi kinerja dan pembinaan jika diperlukan.
  • Melakukan pengembangan SDM melalui pelatihan yang diadakan secara berkala.

Kontrol Biaya & Efisiensi

  • Mengontrol biaya operasional agar sesuai dengan anggaran.
  • Menganalisa dan mengoptimalkan efisiensi material dan SDM.

Hubungan Klien

  • Menjalin komunikasi dengan Klien dan berkoordinasi untuk memastikan proses kerja berjalan baik.
  • Membuat laporan bulanan atas performa operasional dan keluhan pelanggan.
  • Melakukan meeting rutin dengan Klien untuk review performance.

Quality Assurance

  • Melakukan audit dan inspeksi housekeeping secara berkala.
  • Mengimplementasi dan mengembangkan sistem kontrol mutu di tiap proyek.

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