Customer Service Online

6 days ago

Greater Surabaya, Indonesia voilà Full time 2,000,000 - 4,000,000 per year

Job Description

  • Melayani pelanggan melalui chat online dengan ramah dan profesional.
  • Melakukan upselling dan cross-selling produk untuk meningkatkan penjualan.
  • Menjawab pertanyaan seputar produk, promo, stok, hingga layanan after sales.
  • Membantu proses transaksi pembelian dari awal hingga selesai.
  • Menangani keluhan atau kendala pelanggan dengan cepat dan solutif.

Requirement

  • Berpengalaman di bidang customer service/online shop lebihdiutamakan.
  • Komunikatif, sabar, dan memiliki kemampuan problem solving yang baik.
  • Mampu bekerja dengan target, teliti, dan multitasking.
  • Bersedia bekerja dalam sistem shift (jika diperlukan).

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