Japanese Admin Staff

1 week ago

Jakarta, Jakarta, Indonesia PT. DYM Medical Indonesia Full time 850,000 - 1,450,000 per year

【Bekerja di Klinik Medis Jepang Lowongan Staf Administrasi untuk Warga Negara Indonesia】

DYM Medical Clinic Indonesia, klinik baru yang dikelola oleh grup perusahaan Jepang "DYM", membuka lowongan untuk posisi:

Posisi: Staf Administrasi (Penanggung Jawab Pasien Jepang)

Lokasi kerja: Menara Astra, Lantai 3 – Jalan Sudirman, Jakarta

Peran utama: Mengelola reservasi dan pelayanan pelanggan untuk pemeriksaan kesehatan perusahaan dengan standar kerja profesional ala Jepang.


◆ Deskripsi Pekerjaan

  1. Penjadwalan dan Reservasi Pemeriksaan Kesehatan

  2. Menerima permintaan dari perusahaan klien dan mengatur jadwal pemeriksaan

  3. Input dan validasi data peserta (nama, usia, jenis paket, dll.)

  4. Mengirimkan email konfirmasi kepada klien

  5. Menangani perubahan jadwal atau pembatalan reservasi

  6. Pembuatan Penawaran Harga (Quotation)

  7. Membuat quotation berdasarkan jenis pemeriksaan dan jumlah peserta

  8. Mengirimkan penawaran kepada klien

  9. Customer Support (Layanan Pelanggan)

  10. Menangani pertanyaan klien; koordinasi dengan dokter dan tim internal

  11. Mendukung kebutuhan klien pada hari pemeriksaan

  12. Memastikan jadwal pengiriman hasil laporan

  13. Menangani permintaan pengiriman ulang laporan

  14. Mengelola data kepuasan pelanggan (survey dan follow-up)

  15. Manajemen Data dan Laporan

  16. Mengelola daftar peserta dan rekap hasil pemeriksaan menggunakan Google Sheets

  17. Mendukung pembuatan dan pengecekan laporan hasil pemeriksaan


◆ Kualifikasi

  • Pendidikan minimal D3/ S1 semua jurusan

  • Memiliki sertifikat JLPT N3 atau lebih tinggi

  • Komunikatif, bertanggung jawab, dan mampu bekerja dalam tim

  • Berorientasi pada detail dan layanan pelanggan


◆ Ketentuan Kerja

  • Lokasi: Menara Astra, Lantai 3 – Jakarta Sudirman

  • Jam kerja: Senin–Jumat, 08.00–17.00

  • Gaji: Rp gross)

  • Status: Pekerjaan Penuh Waktu

Bahasa:

  • Bahasa Jepang (Wajib)

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