Sales Manager

5 hours ago

Kuta, Bali, Indonesia The Capital Hotel and Resort Bali Full time

As a Sales Manager at The Capital Hotel & Resort Bali, you will be responsible for developing and executing sales strategies to drive occupancy, revenue, and client relationships across our managed villa and hospitality properties. You will play a key role in identifying new business opportunities, managing B2B relationships, and ensuring strong performance aligned with company goals.

Located: Petitenget - Bali

Key Requirement:

  • Minimum 3 years of experience in a sales role within the hospitality industry (hotel, resort, or villa).

  • Proven experience handling B2B travel trade, OTA, and VHP System.

  • Strong understanding of Sales, E-Commerce, online distribution channels, and reservation operations.

  • Results-driven mindset with strong analytical, negotiation, and communication skills.

  • Ability to lead, coordinate, and motivate team.

  • Fluent in English; proficiency in other languages is a plus.

  • Have a Valid SIM A (driving license)

Key Responsibilities:

Sales Strategy & Market Development


• Develop and implement strategic sales plans to achieve monthly and annual targets.


• Identify new market opportunities and partnership prospects in domestic and international segments.


• Actively seek out and manage B2B, travel agent, OTA, and direct client relationships.


• Lead negotiations and close deals with prospective clients, agencies, and partners.


• Implement sales action plans based on the hotel's marketing and business development strategies.

Client Relationship Management


• Supervise and coordinate E-Commerce performance, including OTA channels, hotel website, and online distribution platforms.


• Represent The Capital Hotel & Resort Bali in sales calls, site inspections, networking events, exhibitions, and industry functions.

Performance & Revenue Monitoring


• Collaborate with the revenue team to optimize pricing strategies, forecasting, and demand optimization.


• Track and analyze sales data to identify areas for improvement


• Monitor sales reports, performance reviews on KPI's, and provide forecasts to management.

Team Coordination & Support


• Work closely with e-commerce, reservations, and operations to ensure alignment of sales efforts.


• Oversee the Reservations team to ensure efficient handling of bookings, inquiries, and confirmations.


• Assist in training and mentoring staff if needed.

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