Guest Experience Intern

1 week ago


Denpasar, Bali, Indonesia Madhava Enterprises Full time 2,500,000 - 5,000,000 per year

Apakah kamu memiliki kemampuan komunikasi yang baik, senang memberikan pelayanan terbaik, dan ingin memperoleh pengalaman langsung berinteraksi dengan tamu dari berbagai latar belakang? Posisi ini dirancang untuk kamu Tugas utamanya adalah memastikan setiap tamu mendapatkan pengalaman menginap yang nyaman, menyenangkan, dan berkesan.

Tugas dan Tanggung Jawab:

  • Melakukan inspeksi fasilitas dan memastikan seluruh sarana dalam kondisi baik.
  • Menyambut tamu serta menjalin komunikasi yang ramah dan interaktif.
  • Menangani keluhan atau permintaan tamu dengan cepat dan solutif.
  • Menyusun laporan evaluasi terkait pengalaman tamu secara rutin.
  • Bekerja secara mobile di area properti tanpa kewajiban hadir di kantor.

Benefit:

  • Kesempatan berinteraksi langsung dengan tamu domestik maupun internasional.
  • Potensi memperoleh insentif tambahan berdasarkan ulasan atau review tamu.
  • Sertifikat magang sebagai bukti pengalaman profesional.
  • Tunjangan transportasi serta jadwal kerja yang fleksibel.

Durasi: 3–6 bulan

Waktu Kerja: Fleksibel, menyesuaikan jadwal tamu dan kebutuhan di lapangan.

Job Types: Full-time, Internship



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