System Engineer

3 days ago

Bandung, West Java, Indonesia MiTech Full time
  • Monitor and ensure the optimal performance of ATMs, CRMs, and related banking devices.
  • Analyze and perform initial handling of alerts or incidents generated from ATM monitoring systems.
  • Manage and provide basic troubleshooting for TMS or similar platforms.
  • Review and interpret system logs to identify issues and explain system features to end users.
  • Coordinate with related teams (network, database, vendors) to resolve incidents and fulfill user requests.
  • Perform routine checks on Windows Server, MS SQL Server, or Oracle Database to support ATM system operations.
  • Support maintenance, upgrades, and application deployments related to ATM/CRM machines.
  • Prepare incident reports, daily activity logs, and improvement recommendations.
  • Communicate effectively with users and provide clear status updates on issues or service requests.

  • Work onsite as a dedicated resource to ensure smooth operational support for the client.

  • Minimum Qualifications: Experience with ATM monitoring systems or banking technology

  • Knowledge of TMS or similar platforms
  • Knowledge of ATM and CRM Machines
  • Understanding of Windows Server, MS SQL Server or Oracle Database
  • Ability to read logs and explain system features to users
  • Basic understanding of networking basics such as IP, ports, and routing
  • Able to speak English
  • Strong communication skills and attention to detail
  • Ability to work on site as a dedicated resource
  • Preferably domiciled in Bandung or willing to be placed in the Bandung (West Java)

Didirikan pada tahun 2012, memulai bisnis sebagai penyedia layanan untuk ATM. Saat ini perusahaan mengembangkan solusi dan penyedia layanan multi-vendor, untuk menawarkan berbagai solusi dan layanan inovasi yang lebih luas. VISI Menghasilkan solusi dan layanan terbaik di bidang Layanan dan Konsultasi IT dengan upaya maksimal yang diarahkan pada kepuasan pelanggan. MISI Untuk membangun reputasi sebagai salah satu penyedia Solusi dan Layanan IT yang paling inovatif. Kami percaya dalam melakukan pekerjaan dengan cara yang paling efisien serta dengan metodologi yang kuat dan terstruktur, dengan evolusi bertahap dari kerja keras ke budaya kerja cerdas, untuk memenuhi kepuasan klien. IT Consulting & Professional Services To keep pace in the digital age while controlling costs and mitigating business risks, you can no longer depend on the past as a guide for the future. Leverage our consulting services and technology expertise to accelerate your business transformation and innovation strategies. We help you create and execute strategies to unlock opportunities, optimize processes, and uncover cost savings, with the offering as follow:
• Advisory Services. Our expert security consultants help you to secure your technologies by putting the right policies, processes, and architectures in place
• Architecture consulting services. Use existing and estimated future application traffic patterns to design a technology architecture for your organization.
• Project and programmed management services. We support the successful execution of your IT projects using robust, proven project management methodologies.
•Application Customization and Programming Services. Our Developer expert could help you to provide the customization and enhancement of your existing applications.
•QA and Automation Consultancy. Our QA and Automation expert will help you to ensure the quality of software development and deployment. Performing automated and manual tests to ensure the software created by developers is fit for purpose, include analysis of the software, and systems, mitigate risk and prevent software issues.

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