Datacom Engineer

1 week ago

Jakarta, Jakarta, Indonesia PT DyKa Konsultama Full time 120,000,000 - 180,000,000 per year
Job Responsibilities
  • Responsible for Datacom and access product maintenance operations, configuration, and troubleshooting.
  • Maintain network quality and availability through routine network audits and preventive actions.
  • Travel to multiple cities across Indonesia for network implementation and technical support.
  • Monitor network health using NMS/NOC tools and respond to alarms promptly.
  • Configure, troubleshoot, and optimize routers, switches, firewalls, and other IP network devices.
  • Provide level-2/level-3 technical support for escalated incidents, root cause analysis, and service restoration.
  • Execute network configuration updates, security patches, and change management activities.
  • Handle Change Requests (CR), service provisioning, and escalation handling.
  • Collaborate with cross-functional teams including operations, planning, transmission, and service delivery to integrate IP solutions within telecom infrastructure.
  • Maintain documentation: network topology, IP planning, SOPs, and technical reports.
  • Support service improvement projects and conduct knowledge transfer for junior engineers.
  • Ensure SLA & KPI performance standards are consistently achieved.
  • Demonstrate leadership, mentoring capability, and strong analytical skills.
  • Valid professional certification such as CCNA or HCIA is preferred.

Job Requirements
  • Bachelor's Degree in Telecommunication, Electrical, Computer, or Informatics Engineering.
  • Minimum 2 years of experience working as a Datacom Engineer or relevant network engineering role.
  • Strong command of English in both written and spoken communication.
  • Understanding of networking fundamentals such as TCP/IP, routing, switching, and network architecture.
  • Familiar with Linux / Unix OS and IP networking concepts.
  • Knowledge of basic telecommunications, cloud computing, or network virtualization is an advantage.
  • Strong presentation, communication, and leadership skills; fast learner and able to work with minimum supervision.
  • Experience with Datacom and Access network products is an added advantage.

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