Operations Manager
2 weeks ago
Operations Manager – FazWaz Bali
FazWaz Bali is scaling fast and we need a strong operations person who can work directly with the General Manager to build systems, drive efficiency, and support the entire brokerage operation. This is not a basic admin role. We need someone who thinks ahead, solves problems, automates workflows, and helps the team perform at a higher level.
The Role
• Work side by side with the General Manager as the main operations support
• Build and improve workflows, systems, and processes across the Bali operation
• Analyze data, lead flow, agent performance, KPIs, and give clear insights
• Create, manage, and update Excel sheets and operational dashboards
• Help automate parts of the business to reduce manual work
• Assist in organizing recruitment, onboarding, schedules, and daily operations
• Set up structure for different departments and make sure processes are followed
• Coordinate with HR Jakarta, finance, listing team, and agents to keep operations smooth
• Handle tasks delegated by the GM and make sure things move fast and clean
• Identify problems before they happen and propose solutions
• Be the execution arm that turns strategy into real systems
Skills and Experience
• Strong operations or business support background
• Excellent with Excel, data, reporting, and system building
• Experience improving workflows and automating repetitive tasks
• Strong organizational skills and very detail oriented
• Can handle pressure, think independently, and take initiative
• Fast learner, problem solver, structured mindset
• Good English communication
• Comfortable in a fast-paced, high-growth environment
What We Offer
• Five day work week, 9 AM to 6 PM
• 15 days paid annual leave
• Fast-moving, high-performance environment
• Work closely with the GM and leadership
• Real growth path into senior operations roles
• A chance to help build one of the most scalable real estate operations in Bali
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