tenant relation

5 days ago

Surabaya, East Java, Indonesia PT Mandiri Sukses Sejahtera Full time

Location: Bess Mansion Apartment Surabaya – a Luxury Private Apartment & Service Residence at Jemursari, Surabaya

Join our team and be part of a growing luxury property that values service excellence and professionalism.

Requirements:

• Minimum 1–2 years of experience in tenant relations or apartment operations

• Bachelor's degree in any major

• Able to receive and follow up tenant complaints with good coordination across departments

• Strong understanding of daily tenant relations operations

• Possess a positive attitude, high discipline, and strong work ethic

• Able to work independently and collaboratively in a team

• Excellent problem-solving and interpersonal skills

• Strong organizational and documentation skills

• Excellent communication skills in English, both verbal and written

• Detail-oriented, with focus on speed and service quality

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