E-commerce Staff

7 days ago

West Jakarta Jakarta, Indonesia Pt Sinar Kejayaan Online Full time
  • Manage and update product listings (titles, descriptions, prices, stock, and images) on marketplaces (Shopee, Tokopedia, Tiktok, etc.) and company website.
  • Ensure all product information is accurate, appealing, and aligned with brand standards.
  • Monitor product performance and implement adjustments to improve visibility and conversion.

Order & Inventory Handling

  • Process and monitor daily orders, including packing coordination and delivery status.
  • Liaise with warehouse and logistics teams to ensure timely fulfillment and accurate inventory synchronization across platforms.

Promotions & Campaigns

  • Assist in planning and executing promotional campaigns, flash sales, and voucher programs.
  • Coordinate with marketing for banner updates, product highlights, and seasonal promotions. 4. Live Shopping & Affiliate Management
  • Plan, coordinate, and execute live selling sessions (e.g., Shopee Live, TikTok Live), including product preparation, script coordination, and performance monitoring.
  • Manage and communicate with affiliate creators, ensuring they receive accurate product information, support materials, and campaign updates.
  • Analyze live and affiliate performance metrics to improve effectiveness and sales results. 5. Data Monitoring & Reporting
  • Track and analyze daily sales, traffic, and conversion metrics.
  • Provide regular reports on sales performance, customer behavior, and campaign results.

Customer Service

  • Respond promptly to customer inquiries, complaints, and product questions through online platforms.
  • Maintain a high level of customer satisfaction and professional communication tone.

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