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HR & GA Manager

2 hours ago

Batam Riau Islands, Indonesia RELX International Full time

Position Summary

We are seeking a hands-on and strategic HR Leader to build and lead the Human Resources function from the ground up for our new manufacturing facility in Batam, Indonesia.

In this role, you will act as the foundational business partner to the Plant Manager, establishing all HR systems, policies, and local networks to ensure a compliant, productive, and harmonious launch. You will serve as the critical bridge between headquarters, local operations, and Indonesian government authorities, ensuring smooth setup and sustainable growth.

Key Responsibilities

  1. Factory Setup, Compliance & Government Affairs (Key Focus)

  2. Government Liaison & Licensing: Act as the primary owner for all government relationships. Secure and maintain all necessary operational permits (e.g., WLK, RPTKA for expatriates) from Dinas Tenaga Kerja (Disnaker), Immigration, and other local authorities in Batam.

  3. HR System Foundation: Develop, implement, and maintain the first set of HR policies and procedures (Company Regulations / Peraturan Perusahaan) in full compliance with Indonesian Labor Laws.

  4. Legal & Compliance Risk Management: Provide expert advice to management on labor law application, termination procedures (PHK), and contract management (PKWT/PKWTT) to mitigate risks during the startup phase.

  5. Talent Acquisition & Workforce Build-up (Key Focus)

  6. Pioneering Recruitment: Lead the end-to-end recruitment strategy to build the initial team for factory commissioning and ramp-up. This includes sourcing and hiring large volumes of blue-collar workers (Operators/Technicians) and key white-collar staff locally in Batam.

  7. Expatriate Management: Oversee the entire process for expatriate employees, including RPTKA/KITAS application, relocation, and onboarding to ensure a smooth transition.

  8. Organizational Planning: Design the initial organizational structure and manpower planning to meet early production targets and growth projections.

  9. Industrial Relations (IR) & Employee Relations

  10. Union Relationship Establishment: Proactively establish and manage relationships with local Labor Unions (Serikat Pekerja) to foster industrial peace from the outset. Lead Bipartite meetings and handle potential disputes effectively.

  11. Employee Relations Climate: Develop initiatives to build a positive work culture, manage employee grievances, and ensure open communication channels are in place early on.

  12. Compensation, Benefits (C&B) & Payroll

  13. C&B Structure Setup: Design and implement the inaugural compensation & benefits structure, ensuring competitiveness in the Batam market and compliance with the local Minimum Wage (UMK).

  14. Payroll Operations: Supervise the accurate and timely processing of monthly payroll, including overtime, allowances, and statutory deductions.

  15. HR Operations, General Affairs (GA) & Employee Welfare

  16. GA Function Setup: Oversee the establishment of the General Affairs function to support daily factory operations. Manage vendors for security, cleaning, catering, and facility maintenance.

  17. Welfare Programs: Implement employee welfare programs and manage facilities such as dormitories (if applicable) and transportation.

  18. Performance Management & Development

  19. Performance System Implementation: Introduce and manage the performance appraisal cycle and KPI framework for all employees.

  20. Training Coordination: Identify training needs and coordinate essential programs, including mandatory safety training (K3) and technical skill development.

Qualifications

  • Bachelor's Degree in Law, Human Resource Management, Psychology, or Business Administration. A Master's degree is a plus.
  • 7-10 years of progressive HR experience within a manufacturing or industrial setting.
  • Proven experience in supporting the setup or early-stage operation of a manufacturing plant in Indonesia is a MUST.
  • At least 3 years in a full-fledged HR Managerial role with independent responsibility.
  • Strong, verifiable track record in handling Industrial Relations and Government Affairs in Batam or similar Indonesian industrial zones.
  • Entrepreneurial & Hands-on: Thrives in ambiguous, resource-constrained startup environments. A "builder" mindset.
  • Integrity & Resilience: Unquestionable ethics with the ability to handle high-pressure situations and confidential information with discretion.
  • Bridge Builder & Communicator: Exceptional interpersonal skills to serve as a trusted cultural and linguistic bridge between local teams/authorities and HQ management.
  • Practical Legal Knowledge: Deep, applied understanding of the Omnibus Law (UU Cipta Kerja) and its implications for daily factory HR operations.
  • Bahasa Indonesia: Native proficiency; Mandarin: Fluent; English: Business Proficiency (Written & Spoken).