Quality Assurance Staff

3 days ago

Sleman Yogyakarta Special Region, Indonesia PT. Sahabat Mikro Fintek Full time

Primary Job Role :

Staff Quality Assurance bertanggung jawab melakukan pemeriksaan kualitas atas hasil kerja Desk Collection—untuk memastikan kesesuaian dengan standar dan regulasi perusahaan. Posisi ini bekerja sama erat dengan Quality Assurance Leader dalam merancang, mengimplementasikan, dan mengevaluasi proses QA internal.

Job Description  :

  • Melakukan kualitas check menyeluruh atas pekerjaan tim Desk Collection sesuai standar perusahaan.
  • Mengidentifikasi dan mendokumentasikan temuan, lalu menyampaikannya secara sistematis kepada Quality Assurance Leader.
  • Berkolaborasi dengan pemimpin departemen terkait untuk menyusun serta mengoptimalkan prosedur dan alur kerja QA.
  • Mengembangkan dan memelihara metrik kualitas (KPI) sebagai alat untuk memantau kinerja dan menemukan area yang membutuhkan perbaikan.
  • Memberikan umpan balik berkala kepada masing-masing departemen serta rekomendasi perbaikan berdasarkan hasil QA.

Job Qualifications :

  • Pendidikan minimal Sarjana (S1) di bidang relevan.
  • Pengalaman kerja sebagai Quality Assurance, Quality Control, atau dalam posisi serupa minimal 1–2 tahun, lebih diutamakan di industri jasa keuangan atau pergadaian.
  • Memiliki pemahaman terhadap alur collection sesuai dengan prosedur.
  • Keterampilan analitis kuat dan kemampuan memecahkan masalah.

  • Ketelitian tinggi, disiplin, serta kemampuan mengelola dokumentasi dengan rapih dan sistematis (SOP, laporan audit, dan temuan).

  • Keterampilan komunikasi interpersonal yang efektif.

  • Mampu bekerja secara individual maupun kolaboratif.
  • Terampil menggunakan Microsoft Office khususnya PowerPoint dan Excel.

Are you ready to be Samiritans?

We're on the hunt for visionaries like YOU to drive meaningful impact for Samir Future

Let's create and thrive together in a fintech environment with ideas and innovation

  • Quality Assurance

    3 days ago

    Yogyakarta, Yogyakarta, Indonesia PT Sigma Digital Nusantara Full time

    Job Expectation:* Memastikan kualitas layanan customer service untuk mendorong growth rerata omzet CS.* Melakukan monitoring dan evaluasi performa CS berdasarkan standar kualitas yang ditetapkan.* Mengendalikan dan menurunkan tingkat retur serta meningkatkan retensi all produk.* Menyusun dan menjalankan standar quality control pada proses layanan dan...

  • Quality Assurance Engineer

    2 weeks ago

    Yogyakarta, Indonesia HACKLAB ROCKS Full time

    Minimum 1 year work experience as a Software Tester or Quality Assurance Engineer - Mastery of SQL and scripting - Experience using one of the automation tools like Katalon Studio, Selenium, Cucumber, Silk, etc. - Experience with API testing (Postman) and documentation with Jira - Proficient in controlling SIT, UAT testing stages - Available to work full...

  • Furniture Quality Assurance Supervisor

    2 weeks ago

    Yogyakarta, Indonesia Asean Sourcing Full time

    **_Responsibilities:_** **ORGANISATION** 1. Provide effective supervision of daily operations of QA department and ensure the quality policy is maintained. 2. Review and control of inspection expenses, including budget planning, and organize resources for running the QA department. 3. Plan and Schedule all inspections and provide the weekly work plan of...

  • Quality Assurance Engineer

    7 days ago

    Yogyakarta, Indonesia upscale.id Full time

    JOB REQUIREMENTS: - Develop Test Plans, Test Scenarios, Test Cases, and scripts for User Acceptance Testing and Regression Testing - Be able to review test plans and test approaches and ensure they meet requirements of the goal of the system. - Knowledge & Experience at least 1 years of experience in API Testing, Automatically or Manually Testing strong...

  • Quality Assurance

    3 days ago

    Yogyakarta, Indonesia PT Sinergi Insan Andalan Full time

    Develop and implement test automation using tools (e.g., Selenium, Cypress). - Defect Management: Log, track, and verify defects through resolution. - Work closely with development teams to understand requirements and provide quality feedback. - Create and maintain test documentation. - Excellent analytical and problem-solving skills. - Bachelor's degree in...

  • Software Quality Assurance Intern

    5 days ago

    Yogyakarta, Indonesia ZettaByte Pte Ltd Full time

    **Zettabyte** is a multinational software development company that focuses on the education sector. We work together with our multicultural team from our offices in Singapore, Bali, Yogyakarta, and Paris to create and produce tools that increase the quality of life for anyone who is involved in the education sector. **Requirements**: - Fluent in English...

  • Quality Assurance Contact Center

    2 weeks ago

    Yogyakarta, Indonesia PT. Mitracomm Ekasarana Full time

    LOWONGAN KERJA: **QUALITY ASSURANCE** **Jobdesk**: - Meng-evaluasi dan menilai kualitas layanan apakah sudah sesuai dengan standar yang ditetapkan ataukah tidak/belum, dalam menilai suatu interaksi antara Agent & Pelanggan perlu adanya suatu akurasi yang tinggi apakah interaksi tersebut berformat voice ( suara ) atau text ( digital ). - Membantu interview...

  • Quality Assurance Contact Center

    5 days ago

    Yogyakarta, Indonesia Agent & Co (PT Global Alih Daya) Full time

    Quality Assurance Contact Center Walk-In Interview (19-23 Mei 2025) Jadwal 19-23 Mei 2025 (Senin - Jumat) Pukul 08.00 - 15.00 WIB Lokasi: Agent&Co Yogyakarta Jl. Karangwaru Lor, Karangwaru, Kec. Tegalrejo, Kota Yogyakarta, Daerah Istimewa Yogyakarta 55241 - Membawa CV lengkap - Berpakaian rapi & sopan - Minimal Pendidikan S1 - Bersedia bekerja dalam...

  • Quality Assurance Zettacm Programme

    2 weeks ago

    Sleman, Indonesia ZettaByte Pte. Ltd. Full time

    **Company Introduction** Zettabyte is a software development company focused on the education sector. We work with our multicultural team from our offices in Singapore, Bali, Yogyakarta, and Madagascar to create and produce tools that increase the quality of life for anyone involved in the education sector. **About The Programme** ZettaCamps is a free...

  • Quality Assurance Bootcamp

    7 days ago

    Yogyakarta, Indonesia PT Xsis Mitra Utama Full time

    **What we offer you**: - Integrated Training Full Stack specialist in Quality Assurance - Soft Skills Training. - Real & varied experiences (IT Project environment). - Intensive Training & Development, questioning method, sharing tips and update for the latest technology. - Software Engineering and database architecture. - Technical workflow with a best...