Telesales Executive

8 hours ago

Jakarta, Jakarta, Indonesia PT JJ-LAPP Cable Indonesia Full time

Responsibilities:

  1. Drive Sales Performance

    Achieve assigned sales targets by managing all telesales activities, conducting prospecting, qualifying leads, preparing quotations, negotiating, and closing deals.
  2. Manage Customer Relationships

    Grow and maintain a strong customer base by understanding client needs, conducting follow-ups, making calls or visits when needed, and ensuring a positive customer experience to increase active customers.
  3. Handle Daily Indoor Sales Operations

    Perform all indoor sales tasks according to company guidelines, provide online presentations, respond to customer inquiries, and ensure professional phone communication at all times.
  4. Maintain Accurate Data & Systems Usage

    Keep customer information updated in SAP and C4C, ensure proper input of sales activities and contacts, and consistently use the company systems in daily operations.
  5. Coordinate with Internal Teams

    Work closely with sales support and customer service teams on orders, shipments, returns, and product information, and provide technical/commercial support to the telesales team when required.
  6. Support Brand & Team Development

    Promote the company's products to strengthen brand presence, and contribute to a positive, collaborative working environment while helping maintain a stable and effective indoor sales team.

Requirements:

  1. Education & Experience

    Holds a bachelor's degree and has a minimum of 2 years' experience in telesales, telemarketing, or sales support roles.
  2. Technical & System Skills

    Comfortable using Microsoft Office, able to do sales costing in Excel, and familiarity with SAP is a plus.
  3. Industry Knowledge

    Experience or exposure to industries like Pulp & Paper, Food & Beverage, Data Center, Mining, Manufacturing, or Construction is an advantage.
  4. Work Style & Language Ability

    Able to work independently and collaboratively, communicates well in both English and Bahasa Indonesia, and thrives in a target-driven environment.
  5. Availability & Professional Skills

    Has strong communication and customer-handling abilities and is willing to join the company immediately

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