Technical Support

1 day ago

Makassar, South Sulawesi, Indonesia PT Dutakom Wibawa Putra (D~NET) Full time 3,000,000 - 6,000,000 per year

Kesempatan

PT Dutakom Wibawa Putra (D~NET) sedang mencari seorang Technical Support yang berpengalaman untuk bergabung dengan tim kami di Makassar dan Manado, Sulawesi Selatan. Dalam peran ini, Anda akan berperan penting dalam memastikan kelancaran operasional dan memberikan dukungan teknis yang andal bagi pelanggan kami di bidang teknologi informasi dan komunikasi.

Tanggung Jawab Utama

  • Memberikan dukungan teknis dan penyelesaian masalah kepada pelanggan melalui berbagai saluran komunikasi
  • Menganalisis dan mendiagnosis masalah teknis secara cepat dan akurat serta menerapkan solusi yang efektif
  • Memelihara, mengkonfigurasi, dan memperbarui sistem dan infrastruktur jaringan pelanggan
  • Membantu pengembangan dan implementasi solusi teknologi yang sesuai dengan kebutuhan bisnis pelanggan

Keterampilan, Kualifikasi, dan Pengalaman yang Dibutuhkan

  • Minimal Pendidikan minimal D3/S1 Teknik Informatika, Sistem Informasi, Elektro, atau bidang terkait.
  • Memiliki pengalaman minimal 2 tahun sebagai Technical Support atau peran teknis serupa
  • Memiliki pemahaman yang kuat konsep dasar jaringan (LAN, WAN, IP, Routing, Switching, Wireless).
  • Berpengalaman dalam instalasi dan penanganan jaringan berbasis fiber optic (FO), termasuk pemahaman dasar splicing, OTDR test, patch panel, dan terminasi kabel
  • Kemampuan komunikasi yang baik, baik secara lisan maupun tertulis, untuk berinteraksi dengan pelanggan
  • Memiliki ketertarikan dan kemampuan untuk terus belajar dan mengikuti perkembangan teknologi terkini

Tertarik untuk bergabung dengan kami? Lamar sekarang untuk peran Technical Support yang menantang dan menarik di PT Dutakom Wibawa Putra (D~NET)

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