Social Media Project Manager

JOB TITLE: Social Media Project Manager

LOCATION: Jakarta, Indonesia

CONTRACT TYPE: Full-time

PURPOSE OF THE ROLE
The Social Media Project Manager will lead the day-to-day coordination and delivery of social media activities across up to four accounts, ensuring work is executed smoothly, accurately, and on time. Working closely with the Business Development & Strategy Manager and account managers, the role will manage complex workflows from briefing through publishing, acting as the key link between creative, account, and community management teams.

The successful candidate will be highly organised, proactive, and able to respond quickly to urgent client needs, while staying on top of social media trends and sharing relevant insights with internal teams. Bilingual Arabic and English is essential to support Arabic content development and liaise effectively with Arabic copywriting and community management requirements.

KEY RESPONSIBILITIES

• Manage the day-to-day delivery of social media activity across up to four accounts.
• Work closely with the Marketing & Strategy Manager, with a dotted-line reporting relationship to the Account Manager for each assigned account.
• Oversee account administration, ensuring platform access, documentation, and processes are maintained accurately and efficiently.
• ⁠Complete reporting and publishing schedules, supporting the end-to-end workflow from briefing through to live posting.
• Provide overall project management support across accounts, acting as the central point of coordination between the creative team and account management.
• ⁠Maintain high standards of quality control across all content, ensuring accuracy, consistency, and alignment with brand guidelines.
• Support community management activities, including FAQs, posting, and liaising closely with the Arabic copywriter to ensure culturally relevant and accurate content.
• Respond promptly and professionally to urgent client requests, ensuring quick turnaround and clear communication across stakeholders.
• Monitor social media and industry trends, proactively sharing relevant updates and insights with Account Managers and the design team on a regular basis.

QUALIFICATIONS

• ⁠Bachelor's degree in Marketing, Communications, Public Relations, or a related field.
• ⁠3–5 years' experience in social media project coordination, project management, or account management (agency experience preferred).
• ⁠Proven ability to manage multiple accounts and priorities, delivering work to deadline with strong attention to detail.
• Strong understanding of social media platforms, publishing workflows, and community management best practices.
• Confident stakeholder management and communication skills, including handling urgent client requests.
• Bilingual Arabic and English (written and spoken) is essential.
• Proactive, organised, and calm under pressure, with a collaborative approach to teamwork.

WHY JOIN US?

• Be part of a global, growing organisation with exposure across multiple markets.
• Work in a collaborative, multicultural environment.
• Opportunity for career growth as the organisation expands.

ABOUT ACORN STRATEGY

Voted Large Agency of the Year and winner of multiple international awards, Acorn Strategy is a full-service communications consultancy with offices in Dubai, Abu Dhabi, Melbourne, Perth, and London, and an ever-expanding client roster. We are an integrated marketing, public relations, and digital consultancy that delivers sharp, agile, and creative strategies to help grow our clients' business.

OUR CULTURE

We understand that our success depends on recruiting and retaining the highest quality individuals. We have created an environment for people to grow and learn through a culture that empowers creativity, innovation, and professionalism. The core values we live by are collaboration, agility, bravery, curiosity, and growth.

OUR PEOPLE

Over the years we have come to realise that although each of our team members are unique, we each share a series of personal traits that have successfully linked us culturally as a team and as an agency at large. 

ACORN STRATEGY is an Equal Opportunity Employer. We are dedicated to creating and building a respectful and empowering environment. We aim to create an inclusive workplace that supports our diversity and increases our potential to produce work that better represents and resonates with the world around us.