Current jobs related to Senior Client Manager - Jakarta - NTT Ltd

  • Senior Client Manager

    7 days ago

    Jakarta, Indonesia Landor & Fitch Full time

    **Landor & Fitch** **Jakarta** *** Landor & Fitch is hiring the next Senior Client Manager to join the Jakarta studio. Could this be you? **About Us** As a company with studios across the globe, we power up the best minds from 31 teams in over 22 countries to create a unique skillset for each client. We spark ingenuity with global creative sprints that...

  • Senior Client Manager

    1 week ago

    Jakarta, Indonesia Edelman Full time

    The Senior Client Manager (SCM) is responsible for managing overall account team performance as it relates to client service and quality control on multiple, sizable pieces of business. S/he will understand Edelman’s various consulting processes/approaches and capabilities, including public engagement, message workshops, master narrative assignments, brand...

  • Senior Client Relationship Manager

    5 days ago

    Jakarta, Indonesia LRI Invest Full time

    Description The Senior Client Relationship Manager will act as the new and existing client point of contact for all queries and coordinate internal stakeholders to resolve queries with the highest level of client satisfaction. Actively managing client relationships with the client relationship team, achieving revenue targets and drive business P&L. Job...

  • Senior Client Success Manager

    2 weeks ago

    Jakarta, Indonesia NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Senior Client Success Specialist

    3 days ago

    Jakarta, Indonesia 99.co Full time

    **About us** We are looking for an experienced** Senior Client Success Specialist **to join our diverse team of people who are passionate about taking the real estate industry into the age of technology through innovation and a desire to solve its multitude of challenges. **What you'll do**: - Manage developer campaign (post sales - end to end) and make...

  • Senior Client Service Representative

    2 weeks ago

    Jakarta, Indonesia Sonoco-Trident Full time

    We do this by delivering the following services: Pre-press which includes Artwork and Colour Separation; Digital Services that include 3D, Animation and e-Commerce Imagery; Creative Services such as Creative Design Adaptation, Retouching and Mock Ups; Technology Services that help manage workflows and Business Analysis. **Role Description**: Working within...

  • Client Partnerships Manager

    22 hours ago

    Jakarta, Jakarta, Indonesia VML South Africa Full time

    Job DescriptionThis Strategic Account Lead role requires an experienced professional who can partner with senior clients to develop and execute strategic marketing plans. The successful candidate will have a strong background in client services, preferably in a digital agency, creative agency, or communications environment.Main ResponsibilitiesDevelop and...

  • Client Project Manager

    5 days ago

    Jakarta, Indonesia NTT DATA Full time

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** This...

  • Senior Client Partner

    7 days ago

    Jakarta, Jakarta, Indonesia Kyndryl Full time

    About KyndrylWe are always moving forward – pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, customers and communities. At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.The Job DescriptionYou will have a pivotal role in...

  • Client Service Manager

    5 days ago

    Jakarta, Indonesia PT Elabram Systems Full time

    Persyaratan **Job Qualification**: 1. Minimum Bachelor of Public Relation, Communication, and Business Management 2. Having experience as Client Service Senior Officer or Client Service Manager at least 3 years 3. Outstanding leadership abilities and excellent written and verbal communication skill in Indonesia & English language 4. Skill training and...

  • Client Service Manager

    3 days ago

    Jakarta, Indonesia Elabram Full time

    Key Responsibilities Training and managing CS Setting customer satisfaction targets and working with the team to meet targets consistently Monitoring Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs Focusing and planning customer loyalty programs to increase revenue and improve...

  • Client Project Manager

    5 days ago

    Jakarta, Indonesia NTT Ltd Full time

    At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

  • Client Project Manager

    2 weeks ago

    Jakarta, Indonesia NTT Ltd Full time

    At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

  • Senior Client Advisor

    4 days ago

    Jakarta, Jakarta, Indonesia Kyndryl Full time

    We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.About the OpportunityKyndryl Consult is seeking a highly skilled Client Relationship Manager to join our team. As a leader in this role, you will be responsible for creating and...

  • Client Project Manager

    1 week ago

    Jakarta, Indonesia NTT Ltd Full time

    In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure. At NTT, we encourage you to remain continuously...

  • Client Project Manager

    2 weeks ago

    Jakarta, Indonesia NTT Ltd Full time

    At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

  • Client Manager

    1 week ago

    Jakarta, Indonesia NTT INDONESIA TECHNOLOGY Full time

    Client ownership and relationship builder Take primary responsibility for the client and act as internal client owner within assigned accounts Manage and grow relationships to drive expansion and renewals across all solutions and services Responsible for client solution penetration and education, account monitoring and portfolio reporting, and issue...

  • Senior Client Relation

    2 weeks ago

    Jakarta, Indonesia Tada Full time

    **Tada the Game-Changer in Loyalty and Retention!** **Who We Are?** Tada is a B2B2C loyalty and rewards platform that helps businesses improve channel partner, customer, and employee retention, build loyalty, and drive growth. Founded in 2012, Tada offers unified solutions that create engaging and rewarding experiences. As an Indonesian SaaS company with...

  • Client Service Manager

    5 days ago

    Jakarta, Indonesia PT Elabram Systems Full time

    Job Responsibilities: Overseeing the Operational teams 1. Training and managing CS 2. Setting customer satisfaction targets and working with the team to meet targets consistently 3. Monitoring Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs 4. Focusing and planning customer...

  • Senior/client Executive, PR

    5 days ago

    Jakarta, Indonesia PRecious Communications Pte. Ltd. Full time

    In this role, you will be working closely with our client services and leadership team by advising and implementing cutting-edge PR & Digital programmes across the fast-paced B2B / technology / start-up space. Overall, we would want you to grow your career alongside the award-winning PRecious Team and our clients based on your ambition to be at the forefront...

Senior Client Manager

2 weeks ago

Jakarta, Indonesia NTT Ltd Full time

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment.

At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace. The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role.

**Want to be a part of our team?**

Responsible for selling the company’s products or services to and maintaining relationships with existing accounts**Working at NTT**

A Client Manager is a quota-bearing sales persona and the primary purpose of the role is to take full ownership of named client accounts, retain these clients and find new business. The Client Manager is assigned a range of development and maintenance accounts and held accountable for the performance achievement of those accounts in terms of revenue retention, profitability management, and growth.

The Client Manager will work directly with clients at a variety of levels as well as internal sales teams such as Sales Specialists and pre-sales architects and post the sale; the delivery teams. They ‘champion’ the delivery teams’ understanding of the client’s solution requirements, and initiate improvement programs ensuring that the client remains committed to our solutions which leads to more sales opportunities.

Building and developing excellent stakeholder relationships with new and existing clients, fully understanding the client and the industry in which they operate will be a core focus of this role. A substantial amount of time will be spent on client engagement and engaged selling, but also liaising with internal teams to make sure the client’s needs are attended to.

**Responsibilities**:

- Client ownership and relationship builder_
- Take primary responsibility for the client and act as internal client owner within assigned accounts
- Manage and grow relationships to drive expansion and renewals across all solutions and services
- Responsible for client solution penetration and education, account monitoring and portfolio reporting, and issue resolution ownership
- Lead the business conversations at C-level
- Become the reliable point of contact to further strengthen relationships
- Client and industry expert_
- Gain insights into client’s most urgent business problems or business opportunities while linking how our solutions and services offerings can add client business value
- Maintain a high level of the relevant industry, product, and service knowledge to have meaningful conversations and generally stay ahead of trends
- Collect and analyze data to learn more about the client and the industry in which they operate
- Owning the sales process_
- Collaboratively work with extended sales teams, especially Sales Specialists, pre-sales architects, and commercial architects to successfully position the solution and/or service and see the opportunity through to closure
- Partner with internal teams to ensure the scope of work and proposals are tracked, managed, and delivered on time
- Work closely with other in territory counterparts and matrix teams to achieve the shared goal of growth; yet are held accountable for own targets
- Use NTT Ltd.’s sales methodologies and tools such as target plans, opportunity plans and account plans to support the sales process and data-driven insights
- Develop and implement an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders
Deal structuring_
- Create comprehensive client business plans and engage in complex deal negotiation to build a stable, growing pipeline of current and future business opportunities.
- Engage in complex deal structuring and negotiation efforts designed to protect existing business and win new deals.
- Lead business negotiations for contracts ensuring deals are risk-free and profitable
- Client retention and expansion
- Minimize churn and maximize retention in assigned accounts
- Land, adopt, expand, renew - Identify client business needs with a view to help shape solution development by the wider pursuit teams
- Actively search for expansion opportunities
**Knowledge, Skills, and Attributes Required**
- Good knowledge of Managed Services across domains such as Networking, Collaboration, Data Centres, Security and so on
- Client-centricity coupled with problem-solving
- Strong business acumen and negotiation skills to craft solutions that are beneficial to NTT and the client
- Ability to pro-actively and independently identify and qualify opportunities; an entrepreneurial mindset is key
- Natural team player - ability to coordinate and liaise with delivery teams across multiple business areas
- Quick learner to under