Customer Service Support

Responsibilities: - Efficiently handle customer inquiries and complaints through Omni channel (Chat) or Inbound call (voice) - Escalate complex issues to the Team Lead for resolution - Maintain a typing speed of at least 50 words per minute - Exhibit effective communication and active listening skills - Collaborate with team members to ensure seamless...

**Minimum Requirement** 1. Must possess a College Degree 2. Must have experience in a similar role, demonstrating an understanding of the job functions and requirements 3. Strong analytical thinking and problem-solving abilities. 4. Proficient in basic English for effective communication. 5. Demonstrates effective communication skills, with an emphasis...

**Role : Customer Service** **Placement : Kab. Sleman, Yogyakarta** **Status : Urgent** **Responsibilities**: - Identify and escalate priority issues through appropriate channels. - Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries. - Meet all key performance indicators set by the...

**Responsibilities**: - Identify and escalate priority issues through appropriate channels. - Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries. - Meet all key performance indicators set by the company and client. - Work with other team members in identifying better ways in providing...

Have a minimum D3/ S1 - Experience as a customer support min 1 year - Strong customer care skills and active listening - Familiar with CRM systems and practices - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize and manage time...

**Customer Service Specialist**: - Yogyakarta, Indonesia- Marketing, Fulltime*** **Detail**: **Peran** - As a Customer Service Specialist at DomaiNesia, you will be responsible for providing guidance to resolve customer issues and delivering clear information about our products.**Tanggung Jawab Utama** - Respond to incoming phone calls, support tickets,...

Have a minimum D3/ S1 - Experience as a customer support min 1 year - willing to work shifting - Strong customer care skills and active listening - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize and manage time effectively - Good Command...

Have a minimum D3/S1 - Experience as a customer support min 1 year will be a plus - Strong customer care skills and active listening - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize and manage time effectively - Good command of English...

Have a minimum D3/ S1 - Experience as a customer support min 1 year - Strong customer care skills and active listening - Familiar with CRM systems and practices - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize and manage time...

Have a minimum D3/S1 - Experience as a customer support min 1 year will be a plus - Strong customer care skills and active listening - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize and manage time effectively - Good command of English...

**About Janio** Our platform will look to use AI and machine learning to enable real-time tracking, route optimisation, warehouse management, and dynamic forecasting — in order to build Southeast Asia’s leading logistics network. **The Role** The Regional Customer Agent (CSA) will play a huge role in making sure Janio runs a tight ship and nothing...

**About Janio** Our platform will look to use AI and machine learning to enable real-time tracking, route optimisation, warehouse management, and dynamic forecasting — in order to build Southeast Asia’s leading logistics network. **The Role** The Regional Customer Agent (CSA) will play a huge role in making sure Janio runs a tight ship and nothing...

Responsibilities: - Respond promptly and professionally to customer inquiries, concerns, and feedback - Assist with product or service-related questions and troubleshooting - Process orders, returns, and exchanges accurately - Maintain a positive and helpful attitude at all times Collaborate with other teams to resolve customer issues...

Responsibilities: 1. Handling and resolving customers’ inquiries/requests for U.S. Markets. 3. Developing and maintaining accurate files. 4. Ensuring customer requests are handled in an appropriate and timely manner. **Requirements**: - Min. bachelor’s degree and above. - Good customer service, multi-tasking and problem-solving skills. Strong...

Have a minimum D3/ S1 - Experience as a customer support min 1 year - willing to work shifting - Strong customer care skills and active listening - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize and manage time effectively - Fast...

Customer Service - Pria/Wanita muslim, usia maks 30 tahun - Pendidikan min SLTA/sederajat - Siap & terbiasa bekerja dengan target - Bersedia mobile saat ada agenda bertemu klien (offline) Kualifikasi Umum - Bersedia WFO (Work From Office) / Hybrid - Memiliki mindset No Blame, No Excuse, No Justify - Bersedia shalat di masjid (untuk laki-laki) & belajar baca...

Have a minimum D3/ S1 - Experience as a customer support min 1 year - willing to work shifting - Strong customer care skills and active listening - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize and manage time effectively - Fast...

**Responsibilities** Menghubungi potential customer melalui telepon, WhatsApp, maupun media lainnya. Menawarkan dan menjelaskan produk kepada customer, hingga terjadi proses jual beli produk. Menjalin hubungan serta memberikan after sales service yang baik kepada customer. **Requirements**: Ceria, disiplin, dan pekerja keras Minimal pendidikan D3 atau...

Tanggung Jawab Pekerjaan: Menghandle calon customer secara online untuk bisa closing menjadi customer Memahami kebutuhan customer Melakukan follow up untuk data customer yang telah diproses Melakukan report kepada atasan terkait performa sales Menginput data-data customer Syarat Pengalaman: Pengalaman mínimal 1 tahun sebagai call center, customer service,...

Jobdesk 1. Handling customer baik pertanyaan atau pun complaint 2. Melakukan inbound call atau outbond call kepada customer Kualifikasi - Usia 18 - 35 tahun - Pendidikan min. SMA/SMK - Berpengalaman dibidang Customer Service / Call center min.3 Bulan - Bersedia Shifting - Diutamakan Domisili Area Yogyakarta Jenis Pekerjaan: Penuh Waktu Gaji: Rp2.300.000...