Customer Service Representative

Our client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team. **Responsibilities**: - Manage a high volume of calls in a timely and efficient manner - Accurately identify and address customer needs - Conduct thorough investigations into customer issues - Provide effective...

**Gratitude Inc.** is a leading professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, Philippines, Malaysia, Kenya, Nigeria, Singapore, Vietnam, Thailand, and USA for now. We are a Direct Sourcing Partner Company of the different top BPOs offshore and...

Minimum education of D3 French Literature/ French Language Education - Proficient in French - Experience as customer service representative is preferred - Willing to work in Yogyakarta, Indonesia with shifting schedule **Job Types**: Full-time, Contract **Education**: - D1-D4 (preferred) **Experience**: - Customer Service: 1 year (preferred)

Minimum education of D3 in any major Proficient in English (at least B2) Experience as customer service representative is preferred Willing to work onsite at Yogyakarta, Indonesia **Job Type**: Contract **Experience**: - Customer Service: 1 year (required) **Language**: - English (required)

Minimum education of D3 in any major Proficient in English (at least B2) Experience as customer service representative is preferred Willing to work in Yogyakarta with shifting schedule **Job Type**: Contract **Education**: - D1-D4 (preferred) **Experience**: - Customer Service: 1 year (required) **Language**: - English (required) - Mandarin...

**Position**: Team Leader Customer Service E-Commerce Fintech **Company**: Convergence **Location**: Yogyakarta, Jogja, Indonesia **Contract Details**: Full-time **Job Summary**: We are looking for an experienced and motivated Team Leader in Customer Service E-Commerce Fintech to join our team at Convergence in Yogyakarta, Jogja, Indonesia. You will be...

Handle Customer question/complain Escalated the ticket to Team Lead Max. age hired 35 years old At least possess associate degree (all majors) Willing to work with shifting 1 year of customer service experience, and have received service soft skills training Typing speed 40 words/min Ability to speak English, and understand passive English...

Handle Customer question/complain Escalated the ticket to Team Lead Max. age hired 35 years old At least possess associate degree (all majors) Willing to work with shifting 1 year of customer service experience, and have received service soft skills training Typing speed 40 words/min Ability to speak English, and understand passive English...

MEMBERIKAN PELAYANAN TERHADAP CUSTOMER MELALUI VIRTUAL/CALL CUSTOMER SERVICE **Kualifikasi** - PRIA/WANITA MAX 30 TAHUN - PENDIDIKAN MINIMAL SMA/SMK (BERPENGALAMAN DI BIDANG TERKAIT) - D3/S1 (FRESHGRADUATED/BERPENGALAMAN) - MAMPU DAN MEMAHAMI TENTANG Ms. OFFICE - BERSEDIA SHIFTING - MEMILIKI SKILL KOMUNIKASI DAN PRESENTASI YANG BAIK - SISTEM KERJA WFO...

Handle Customer question/complain Escalated the ticket to Team Lead Minimum SMA/SMK Have a mínimal 1 year experience as customer service, live chat agent or call center Focus and understand users' needs. Excellent written and verbal communication skills and decision making skills Able to work on Monday-Friday (office hour)

The Health Representative will be the central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures to the most feared diseases of our time. Central to the Health Representative’srole will be the introduction of medicines and innovative digital service that will help elevate Health Care...

**DESKRIPSI PEKERJAAN**: a. Mengedukasi customer tentang produk jewelry di Spilla Jewelry **(Yogyakarta)** b. Aktif melayani customer secara offline hingga _dealdone_ dengan tetap mengedepankan pada _service excellence_ c. Melakukan input order dan laporan harian d. Meng-_handle_ _complaint customer_ **KUALIFIKASI**: a. Penempatan Spilla Jewelry...

**DESKRIPSI PEKERJAAN**: a. Mengedukasi customer tentang produk jewelry di Spilla Jewelry **(Yogyakarta)** b. Aktif melayani customer secara offline hingga _dealdone_ dengan tetap mengedepankan pada _service excellence_ c. Melakukan input order dan laporan harian d. Meng-_handle_ _complaint customer_ **KUALIFIKASI**: a. Penempatan Spilla Jewelry...

Job Description: - Managing sales activities & target directly with end customers, distributors, wholesalers, and retailers. - Building and maintaining strong working relationships with clients; act as a point contact for clients through all communication channels. - Develop strategies to achieve personal sales target and supervise the activities of sales...

Job Description: - Managing sales activities & target directly with end customers, distributors, wholesalers, and retailers. - Building and maintaining strong working relationships with clients; act as a point contact for clients through all communication channels. - Develop strategies to achieve personal sales target and supervise the activities of sales...

**Client Service Representative** Duties & Responsibilities: callbacks. - Understand customer inquiries and ensure they are answered or routed through the appropriate support channel. - Manage customer escalations and ensure that these are answered, tracked, and escalated as required. - Perform all procedures accurately, including following the client’s...

**Client Service Representative** Duties & Responsibilities: callbacks. - Understand customer inquiries and ensure they are answered or routed through the appropriate support channel. - Manage customer escalations and ensure that these are answered, tracked, and escalated as required. - Perform all procedures accurately, including following the client’s...

Responsibilities: - Efficiently handle customer inquiries and complaints through Omni channel (Chat) or Inbound call (voice) - Escalate complex issues to the Team Lead for resolution - Maintain a typing speed of at least 50 words per minute - Exhibit effective communication and active listening skills - Collaborate with team members to ensure seamless...

**Role : Customer Service** **Placement : Kab. Sleman, Yogyakarta** **Status : Urgent** **Responsibilities**: - Identify and escalate priority issues through appropriate channels. - Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries. - Meet all key performance indicators set by the...

**Minimum Requirement** 1. Must possess a College Degree 2. Must have experience in a similar role, demonstrating an understanding of the job functions and requirements 3. Strong analytical thinking and problem-solving abilities. 4. Proficient in basic English for effective communication. 5. Demonstrates effective communication skills, with an emphasis...