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Technical Project Lead

3 weeks ago

Jakarta, Indonesia Worldline Full time

**About Worldline**

**Responsibilities**:

- Customer-facing project management and technical role that is directly responsible for managing post-sales technical support activities and escalations for solutions delivered.
- Responsible for the ongoing project implementation and rollout activities including negotiating with the customer on rollout timelines, network architecture, project deliverables and post sales technical advisor to the customer.
- Coordinating with project sponsors and business stakeholders in the prioritization and detail of deliveries while at the same time collaborating with other project stakeholders for consistent and focus implementation.
- Responsible for building a high-trust relationship with multiple levels within the Customer environment.
- Accountable to manage projects and identify and recommend business process and related solutions to customers.
- Collaborate with stakeholder groups across the organization to ensure business - technology alignment and proposed solutions meeting defined specifications and needs.
- Manages the day-to-day operational and tactical aspects of a single end-to-end full implementation project together with the technical team.
- Manages the team, fostering team work and contributes to their professional development.
- Work with technical teams and manage escalated cases to resolution.
- Manage and facilitate change request to ensure stakeholders are informed on the risks and impacts on schedule and budget.
- Ensure the implementation and delivery of the systems are within agreed timeline and project parameters.
- Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables.
- Manages and reports project risks, issues and dependencies.
- Maintains project change control, ensuring any changes to baseline are managed through change request and all impacts are considered.
- Create and maintain comprehensive project documentation.
- Become expert in own business domain.
- Participate in technical design.
- Perform integration, troubleshooting, and maintenance of developed solutions as needed.

**Job Requirements**
- Bachelor’s degree in Computer Science, Telecommunications, Engineering or equivalent.
- Minimum of 8 years professional experience in delivering open-platform technical projects (with Java background).
- Experienced with different roles and managed various categories of projects at planning, feasibility study, and end-to-end delivery.
- Strong domain and technical knowledge in payment business or banking business related to issuing, acquiring, authorization, switching and routing services.
- Project management skills. PMP certification is an advantage.
- Demonstrated ability to manage technical teams.
- Significant experience and demonstrated ability to interact and present to clients.
- Previous responsibility for directly managing complex technical issues in a customer environment.
- Strong technical, analytical and problem solving skills.
- Ability to understand technology and business with strong analytical mind.
- Experience in documenting current and future state business/operations processes and technical documentation.
- Strong communications and interpersonal skills.
- International experience and willingness to travel.
- Understanding of agile way of working and be able to bridge with contractual commitments.
- Analytical skills, autonomous, curious, trustworthy and result-oriented.
- Team player in a multi-cultural working environment with ability to work independently.
- Ability to work under pressure.

The 20 000 employees of Worldline are all different but share the same values. You can see it in the way we behave. We are curious and humble - we are learning every day, we keep things simple and everyone engaged. In our fast-moving industry, we are adaptable and life-long learners. Everyone demonstrates the same dedication to quality and efficiency. We have an entrepreneurial spirit and sense of service. Above all, we never turn our back on a challenge. These values nurture a dynamic and innovative team where everyone can develop and grow.

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