Business Analyst
7 days ago
As a Business Analyst, you will be given a variety of tasks. You should be able to act as Sales, Finance, HR, Operations, and any other roles. You will dive in a single (or double, or triple) different role in a couple of months, to evaluate problems happen in the process, provide long-term solutions, recommendations or SOPs, and implement the changes together with the team you dive into.
**Responsibilities**:
- Develop and streamline the company’s data collation and analysis, to provide each hotel with a key metric dashboard that records result in real time and enables management to consider option.
- Provides a monthly trend report, presenting the key metrics for each hotel, plus a consolidated group report, with prediction and effective prescriptions. Where required this is expanded into markets, segments or geographies, manning efficiencies, market opportunities, customer voice, customer complaints, etc.
- Prepares ad hoc reports alerting management to forthcoming events or unintended outcomes that can be avoided problem, opportunities, or solutions to remedy or resolve problem
- Provide revenue management support to hotels in collaboration with the Director of Sales & Marketing & Director of Revenue.
- Data collected daily is analyzed and compiled, with trends, sudden changes or patterns that suggest a threat, or an opportunity are reported.
- Provides informal alerts, through conversations with those who have responsibility to make things happen, to contribute to their performance that will help Hotel Analyst becoming a reliable business partner.
- Assists hotels to streamline data collection and eradicate obsolete reporting, enabling them to focus on generating clear, actionable outcomes that which will make the biggest difference.
- Provide support to hotels in budgeting and forecasting to enable Hotel to plan their action better and make a better, informed, data-driven decision and not based on gut feelings that has not yet been validated.
- Enable hotels to use data to increase revenue, reduce utilities, waste, less inventory, save time, or cut costs.
**Requirements**:
- P&L of each departments that the Hotel Analyst is assigned and working on
- Veracity, relevance and accuracy of company key operating metrics, data and reports
- Track record of accurate predictive analysis
- Efficacy of alerts and recommended responses.
- To request data and metrics from operations or any nature.
- Communicate freely with hotels to explore and validate worrying signs Pass conclusions and recommendation to senior management.
- Training in hotel management to collate data and keep records that make a difference.
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