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Solution Engineer

3 weeks ago

Jakarta, Indonesia DOKU, PT NUSA SATU INTI ARTHA Full time

Design and manage technical strategies to drive team objectives, ensuring that tasks are executed efficiently and on time
- Design, Maintain, and Create API specifications using tools like Swagger/ openAPI, ensuring consistency, clarity, and usability for development team and also external client
- Take ownership of the system architecture, ensuring that it aligns with business needs and technical best practices.
- Work closely with Technical Leaders and Solution Architects to create and refine implementation plans, guiding the engineering team in sub-task breakdown and technical detailing.
- Lead critical task execution and provide technical support in solving complex production issues, ensuring timely and efficient resolutions.
- Conduct thorough reviews of merge requests and deployments, ensuring correctness and minimizing potential deployment failures.
- Provide feedback on team members' performance based on code reviews and personal interactions, assisting the Team Leader in team evaluation processes.
- Lead production issue war rooms and ensure root cause analysis and quick fixes are completed within designated timelines.
- Drive continuous improvement in engineering processes, ensuring that lessons learned from production issues are used to optimize future development efforts.
- Minimum Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. Master’s degree is a plus.
- 5+ years of experience in software engineering or system architecture.
- Proven experience in handling critical tasks, production issues, and system-level ownership in a fast-paced environment.
- Experience in mentoring and guiding engineering teams through complex technical problems.
- Relevant certifications in system architecture, cloud technologies, or software development are preferred.
- Willing to work from the office in Jakarta.

Soft Skill Requirements:

- Strong communication skills for effective collaboration with engineers and stakeholders.
- Problem-solving skills with the ability to work under pressure, especially during critical production issues.
- Leadership qualities to mentor engineers and guide teams in task execution and system ownership.
- Attention to detail and time management, ensuring adherence to delivery timelines and performance standards.

The transaction is the lungs of the breathing economy, that is why our first step starts with a big dream to pave the way towards freedom of transaction. Since 2007, DOKU has been the first electronic payment system and risk management company in Indonesia. From paying and getting paid to transfer funds, all are possible with DOKU. For more than one decade, we have grown together alongside large and medium scaled companies to personal sellers from various lines of business, ranging from transportation, tourism, insurance, retail, donation, communities, and many more. Collaboration with partners such as local and international banks, also non-banking institutions has strengthened our reputation as a trusted local electronic payment solution. Our business grows together with our partners’ businesses. Thus we have built a payment ecosystem that is supportive and strengthens theirs. The formation of three product pillars that responds to all business needs across all layers of society has marked our transformation from “The Better Way to Pay” becoming “Think Beyond Payments”. The three winning product pillars comprise Payment Gateway and Transfer Services for Corporate, SMEs, Start-ups, and Local and International MSMEs. The last product pillar, Collaborative Commerce, is designed to empower communities and personal usage.