Current jobs related to Reservation Manager-sales - Yogyakarta - Marriott International, Inc

  • Reservation Agent-sales

    5 days ago

    Yogyakarta, Indonesia Marriott International, Inc Full time

    **Additional Information** Reservation Agent-Sales & Marketing **Job Number** 24049111 **Job Category** Reservations **Location** Yogyakarta Marriott Hotel, Jalan Ringroad Utara, Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...

  • Assistant Manager Reservation

    2 days ago

    Yogyakarta, Indonesia Hyatt Regency Yogyakarta Full time

    Summary To ensure the smooth and efficient running of the Reservation within the Sales & Marketing Division. **Qualifications**: - Min. 2 years work experience in a hotel or larger operations: preferably with experience in luxury international brands. - Good customer service, communications, and interpersonal skills are a must. - Excellent Opera Hotel...

  • Reservation Supervisor

    4 days ago

    Yogyakarta, Indonesia Happy Trails! Asia Full time

    **Who we are?** Happy Trails! Asia is an eco-tourism and passionate Destination Management Company (DMC). We operate tours to Indonesia, Bali, Malaysia, Borneo, Singapore & Brunei. And we have offices in Bali, Java, Sumatra, Kuala Lumpur, and Borneo. We are looking for a dynamic and experienced **Reservation Supervisor** with advanced customer service,...

  • Freelance Reservation Officer

    6 days ago

    Yogyakarta, Indonesia Happy Trails! Asia Full time

    Happy Trails! Asia is an eco-tourism and passionate Destination Management Company (DMC). We operate tours to Indonesia, Bali, Malaysia, Borneo, Singapore & Brunei. And we have offices in Bali, Java, Sumatra, Kuala Lumpur, and Borneo. We are looking for a dynamic and resourceful **FREELANCE RESERVATION OFFICER** to join our growing and expanding...

  • Digital Marketing and Reservation Internship

    2 weeks ago

    Yogyakarta, Indonesia Mindo Management Solutions Full time

    Join Our Dynamic Internship Program! Ready for a thrilling adventure in digital marketing and reservation management? Look no further!We're excited to offer an internship for an enthusiastic individual to join us as a Digital Marketing and Reservation Intern. Dive into TikTok and Instagram promotions while managing Airbnb bookings seamlessly. - Digital...

  • Reservations Agent-yogyakarta Marriott Hotel

    6 days ago

    Yogyakarta, Indonesia Marriott International, Inc Full time

    **Additional Information** Reservations Agent **Job Number** 24152127 **Job Category** Reservations **Location** Yogyakarta Marriott Hotel, Jalan Ringroad Utara, Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** **Reservation Agents-Yogyakarta...

  • Reservation & E-commerce

    1 week ago

    Yogyakarta, Indonesia Jungwok Resort Yogyakarta Full time

    Reservation & E-commerce - Minimum 2 years in similar position - Prior working experience in hospitality industry is a must - Related education background - Excellent attention to detail and accuracy - Strong organizational and time Management skills - Ability to work independently and as part of a team - Willing to be located in Gunungkidul, DI...

  • Sales Manager

    2 weeks ago

    Yogyakarta, Indonesia Jalan Malioboro no 52-58, Suryatmajan, Danurejan Full time

    **Job Description**: - Managing accounts within the Sales department in charge of local and international accounts for both individual bookings assigned by Director of Commercial - Responsible in managing assigned accounts in respective markets and materializing budgeted revenues through existing clients and key prospects. - Assists & cooperates with...

  • Clerk-reservations

    6 days ago

    Yogyakarta, Indonesia Marriott International, Inc Full time

    **Numer oferty** 24152127 **Kategoria oferty pracy** Reservations **Lokalizacja** Yogyakarta Marriott Hotel, Jalan Ringroad Utara, Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia ZOBACZ NA MAPIE **Harmonogram** Full-Time **Zdalna lokalizacja?** N **Przeprowadzka?** N **Rodzaj stanowiska** Non-Management - Marriott International jest pracodawcą...

  • Clerk-reservations

    5 days ago

    Yogyakarta, Indonesia Marriott International, Inc Full time

    **Número de Empleo** 24049111 **Categoría de Empleo** Reservations **Ubicación** Yogyakarta Marriott Hotel, Jalan Ringroad Utara, Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management - Marriott International es un empleador que ofrece...

  • Clerk-reservations

    6 days ago

    Yogyakarta, Indonesia Marriott International, Inc Full time

    **Stellenangebotsnummer** 24152127 **Tätigkeitskategorie** Reservations **Standort** Yogyakarta Marriott Hotel, Jalan Ringroad Utara, Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia AUF KARTE ANZEIGEN **Beschäftigungsart** Full-Time **Nicht vor Ort?** N **Umzug?** N **Stellenart** Non-Management - Marriott tritt als Arbeitgeber für Chancengleichheit...

  • Clerk-reservations

    6 days ago

    Yogyakarta, Indonesia Marriott International, Inc Full time

    **Nº do Cargo** 24152127 **Categoria de emprego** Reservations **Local** Yogyakarta Marriott Hotel, Jalan Ringroad Utara, Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia VER NO MAPA **Horário** Full-Time **Localização remota?** N **Remanejamento?** N **Tipo de cargo** Non-Management - A Marriott International é uma empresa que oferece oportunidades...

  • Clerk-reservations

    6 days ago

    Yogyakarta, Indonesia Marriott International, Inc Full time

    **N. Posizione** 24152127 **Categoria la Posizione** Reservations **Sede** Yogyakarta Marriott Hotel, Jalan Ringroad Utara, Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management - Marriott International applica una politica di pari...

  • Mgr-reservations

    2 weeks ago

    Yogyakarta, Indonesia Marriott International, Inc Full time

    **Numéro de l'Emploi** 23204697 **Catégorie d'Emploi** Reservations **Lieu** Yogyakarta Marriott Hotel, Jalan Ringroad Utara, Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Management - Marriott International souscrit au principe de...

  • Clerk-reservations

    6 days ago

    Yogyakarta, Indonesia Marriott International, Inc Full time

    **Número de Empleo** 24152127 **Categoría de Empleo** Reservations **Ubicación** Yogyakarta Marriott Hotel, Jalan Ringroad Utara, Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management APTITUDES DESEABLES Educación: Título de estudios...

  • Clerk-reservations

    6 days ago

    Yogyakarta, Indonesia Marriott International, Inc Full time

    **Numéro de l'Emploi** 24152127 **Catégorie d'Emploi** Reservations **Lieu** Yogyakarta Marriott Hotel, Jalan Ringroad Utara, Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management - Marriott International souscrit au principe de l’égalité...

  • Clerk-reservations

    6 days ago

    Yogyakarta, Indonesia Marriott International, Inc Full time

    **職務編號** 24152127 **工作類別** Reservations **地點** Yogyakarta Marriott Hotel, Jalan Ringroad Utara, Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia 在地圖中查看 **工作編制** Full-Time **身處外地？** N **願意海外赴任？** N **職位類型 管理** Non-Management - Marriott International...

  • Room Controller

    2 weeks ago

    Yogyakarta, Indonesia Hyatt Regency Yogyakarta Full time

    Summary The Rooms Controller is responsible for managing the assignment of rooms and supports the front office by serving as the liaison between Sales, Housekeeping, and the Front office. They will handle VIP assignments, pending room communication, execute room moves, and facilitate guest room amenity deliveries; all while also acting as a front desk agent...

  • Guest Service Agent

    1 week ago

    Yogyakarta, Indonesia Grand Mercure - Ibis Yogyakarta Adi Sucipto Full time

    **Job Description**: POSITION OVERVIEW: - Provide efficient service for guest registration and departure; maintain accurate guest accounts and provide accurate, helpful information. - Attend to all incoming calls via the switchboard in a professional and polite manner, constantly striving to provide Total Customer Satisfaction. - Maintain strict security...

  • Hotel Receptionist

    2 weeks ago

    Yogyakarta, Indonesia Puri Pangeran Hotel Full time

    You would take room bookings and give guests the keys to their room when they arrive. You would explain about the hotel’s facilities and services that the hotel provides. You need to be friendly and professional at all times, be able to look after several things at once and always stay calm, sometimes under pressure. **The Key tasks are as follow** -...

Reservation Manager-sales

2 weeks ago

Yogyakarta, Indonesia Marriott International, Inc Full time

**Additional Information** Reservation Manager-Sales & Marketing

**Job Number** 23204697

**Job Category** Reservations

**Location** Yogyakarta Marriott Hotel, Jalan Ringroad Utara, Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Reservation Manager-Sales & Marketing

Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; no work experience required.

OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.

**CORE WORK ACTIVITIES**

**Understanding Markets & Maximizing Revenue**
- Identifies new reservations sales business to achieve personal and property revenue goals.
- Understands the overall market, including competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the property based on market conditions and property needs.
- Monitors same day selling procedures to maximize room revenue and control property occupancy.
- Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

**Conducting Daily Reservations Sales Activities**
- Responds to incoming reservations sales opportunities for the property that are outside parameters of the.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Uses sales resources and administrative/support staff effectively.
- Assists in monitoring group reservation forecast data.
- Coordinates with sales and Convention Services to process rooming lists and reservation cards.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Assists with monitoring accuracy of reservation sales orders within tracking systems.
- Tracks no-show reservations and processes charges as needed.
- Checks daily arrivals to ensure all necessary billing instructions are applied to reservations.
- Manages wait list and prioritizes order of wait list contacts to be made.
- Prepares work and maintenance orders.

**Providing Exceptional Customer Service**
- Supports customer loyalty and property’s brand standards by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Provides excellent customer service consistent with the daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Sets a positive example for guest relations.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Handles guest complaints and disputes following the instant pacification procedures.

**Managing and Conducting Human Resource Activities**
- Monitors reservations sales agents while on phone calls.
- Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Utilizes all available on the job training tools for employees.
- Creates monthly labor scheduling for team.

**Additional Responsibilities**
- Utilizes applicable intranet for resources and information.
- Creates contracts as required.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the