Telemarketing Manager

1 week ago

Surabaya, Indonesia McEasy Full time

Company Description

We are Indonesia's Top Transportation Management System with IoT Integration which services have been used by hundreds of logistics and supply chain companies such as Alfamidi, Anteraja, MGM Bosco, JNT, JNE, and others.

**Job Description**:

- Plan monthly team forecast based on deal focus target of each team member
- Provide daily, weekly and monthly report of team member progress related to sales activity, leads follow up, deal focus achievement, and others to management
- Responsible to ensure team member to use and report their daily activity and sales pipeline as accurate and as details as possible
- Responsible to ensure team member understand and align with sales department and company OKR
- Coordinate with service team in monitoring the completion of unit installation
- Coordinate with finance team in monitoring the customer payment progress
- Coordinate with sales admin in monitoring the creation of new sales contract and contract renewal
- Provide any needed support to team member during conference call with their customers
- Build up activities to motivate team members' spirits and align with company values
- Analyze daily team member progress and activity based on CRM report
- Report to Chief Business Officer and Head of Sales regarding OKR progress
- Able to analyze and provide forecast based on CRM data

**Qualifications**:

- Bachelor's degree in Business, Management, Information and Technology, or related field
- Minimum 4-5 years of working experience in Telemarketing Manager (mandatory)
- Experienced handling more than 40 telemarketing staffs/salesforces
- Result and sales-oriented with a strong focus on sales achievement
- Proactive and initiative behavior at work
- Strong people management and administration skills
- Have experience in CRM for data analysis and daily activity reporting
- Proficient skill in Microsoft Excel, Power Point, and Word
- Strong analytical skills
- ** Willing to be placed in Surabaya

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