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Operational Manager

2 weeks ago

Jakarta, Indonesia Raffles College of Higher Education Full time

**Job Purpose**:
The Operational Manager in the education industry is responsible for overseeing the day-to-day operations of educational institutions or programs to ensure they run efficiently and effectively. This role involves coordinating administrative tasks, managing staff, optimizing processes, and ensuring compliance with educational regulations and standards. The Operational Manager will work closely with academic and administrative teams to support the institution’s mission and enhance the overall educational experience.

**Key responsibilities and accountabilities**:
1) Operational Oversight:

- Oversee daily operations of the educational facility, including facilities management, scheduling, and resource allocation.
- Develop and implement operational policies and procedures to streamline processes and improve efficiency.
- Monitor and evaluate the effectiveness of operational processes and make recommendations for improvements.

2) Staff Management:

- Supervise administrative and support staff, including hiring, training, and performance evaluations.
- Coordinate professional development opportunities for staff to enhance skills and knowledge.
- Address staff concerns and provide support to ensure a positive working environment.

3) Budget and Resource Management:

- Assist in developing and managing the operational budget, including forecasting and financial reporting.
- Oversee procurement and management of educational and office supplies, equipment, and technology.
- Ensure cost-effective use of resources while maintaining quality standards.

4) Compliance and Reporting:

- Ensure compliance with local, state, and federal regulations and educational standards.
- Prepare and submit required reports and documentation to regulatory bodies and stakeholders.
- Conduct regular audits and reviews to ensure adherence to policies and procedures.

5) Communication and Coordination:

- Act as a liaison between administrative and academic teams to ensure smooth communication and coordination.
- Manage communication with parents, students, and external partners regarding operational matters.
- Organize and facilitate meetings, events, and training sessions as needed.

**Personal Attributes**:

- Leadership and team-building skills.
- Attention to detail and commitment to quality.
- Adaptability and willingness to embrace change.
- Passion for education and dedication to improving the learning environment.