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Insurance Ops Support

3 weeks ago

Jakarta, Indonesia Citi Full time

The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; prepare and submit documentation related to Insurance, storage & retrieval of invoice records, Insurance account maintenance, in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4 serves as the liaison between operations staff, relationship managers, project managers, and Insurance Partners. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

**Responsibilities**:

- Support Insurance Business in the monthly invoice management process
- Prepare Bancassurance data for submission to Bank Indonesia
- Support an expansive array of products and services in Insurance Business area
- Communicate pertinent information to Insurance partners and support activities to mitigate Core Ops Department and Insurance Business Group needs.
- Prepare the MIS for business data analytical

**Qualifications**:

- 1-3 years of relevant experience
- Experience working in a business office or operational environment
- Proficient computer and math skills with a focus on complex databases and spreadsheets
- Demonstrates technical and administrative expertise
- Consistently demonstrates attention to detail
- Demonstrated knowledge of activities, policies, and procedures of a basic work area

**Education**:

- S1 bachelor's degree in any major

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
- **Job Family Group**:
Operations - Core
- **Job Family**:
Operations Support
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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