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Application Specialist

3 weeks ago


Jakarta, Indonesia Sandvik Full time

Deadline:

- Dec 21
- Country:

- Indonesia
- Location:

- Jakarta
- Job-ID:

- R0048469
- Job category:

- Engineering

**Sandvik Coromant**

Sandvik Coromant is the world leading supplier of cutting tools and tooling systems for the metalworking industry and is represented in 130 countries. There are over 20 state-of-the art Productivity Centres located around the world that provide training in methods and tooling solutions for increased productivity to customers and Sandvik Coromant employees. Sandvik Coromant with 8,000 employees belongs to business area - Sandvik Machining Solutions within the Sandvik Group.

We are seeking for people who are passionate about their work and possess the drive to excel to join us as:
**Application Specialist**
- Provides technical knowledge, advice and support to both internally and externally to resolve requests regarding product/service technical issues and to maximize the benefits derived from the organization's products and/or services
- Pre-sales activities include analyzing customer’s technical needs and suggesting solutions.
- Post-sales activities include resolving implementation problems and conducting training. Analyze customers’ technical needs, develop proposals outlining how the organization’s products and services can meet these needs and be integrated with the customer's existing systems and equipment.
- Respond to more complex technical questions regarding the organization’s product, system or service.
- Develop and deliver training to educate internal and external partners and customers on the features of their purchase.
- Troubleshoot, investigate, and resolve technical problems that arise during or after implementation.
- Liaise with hardware, software, and systems design engineers to ensure that products and services are modified, configured, and installed per customer needs.

**Requirements**:

- Degree or Diploma in Mechanical or Production Engineering from a recognized institution.
- Experience from commercial, technical support, products or other related area
- Computer literate with good communication, interpersonal, analytical, planning and problem-solving skills
- Must be able to converse in English.
- High energy, enthusiasm, self-driven, hands on, right attitude and a good team player

**Deadline**: Dec 21
**Job-ID**: R0048469