Customer Call Operation Manager

Exceptional written and spoken English required DO NOT APPLY if you do not have either IELTS or TOEFL qualifications. You must also have a minimum of 2 years experience in an English speaking CALL CENTRE ROLE. Inbound customer service, in addition to sales order entry and inbox management for Australian service management company. Platinum Outsourcing is...

**Responsibilities** - Verify leads submitted from media sales and website. - Execute campaigns, promotions, and activations through outbound calls to the customer database. - Ensuring good service delivery through customer insights. - Call customers who use our service to gauge the quality of their experience with us and partners. - Respond to customer...

**Responsibilities** - Verify leads submitted from media sales and website. - Execute campaigns, promotions, and activations through outbound calls to the customer database. - Ensuring good service delivery through customer insights. - Call customers who use our service to gauge the quality of their experience with us and partners. - Respond to customer...

**Key Responsibilities**: - Leading our Omnichannel Customer Services Team - Leading the team to ensure engagement on our websites in Basket onwards are perfect - Controlling and being pro-active a level of excellence above that currently accepted by customers within Indonesia - Directing the Customer Operations team to show sales via our own channels and...

Department Operations- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

Bertanggung jawab merespon seluruh pertanyaan nasabah, komplain, penjualan dan pembayaran dalam batas waktu yang telah ditentukan - Memberikan layanan yang baik dan tepat untuk semua kebutuhan nasabah - Memiliki kemauan untuk membantu nasabah - Memberikan respon dan solusi yang cepat terhadap semua keluhan nasabah. - Menindak lanjuti dan memastikan bahwa...

**Kualifikasi**: - Diutamakan memiliki Gelar Sarjana dibidang Komunikasi / Ekonomi/ Manajemen Asuransi - Berpengalaman mínimal 1 tahun sebagai Customer Service di Perusahaan Asuransi - Menguasai Microsoft Office (Outlook, Excel, Word, Power Point) - Memiliki kemampuan komunikasi yang baik **Deskripsi Pekerjaan**: - Melakukan Wellcome Call / peneleponan...

Influx is a growing and profitable startup providing customer support for brands and tech companies on-demand, 24/7, every day of the year. To achieve this, our operation includes agents and managers working around the globe. Our head office is in Australia, and we currently have more than 1000 people around the world. **Tasks**: - Answer incoming inbound...

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle simple to difficult inquiries in a...

Pendidikan min. D3 - Memiliki min 1tahun pengalaman customer service/ call agent (tidak deskcollection) - Usia maksimal 30 tahun - non muslim (diutamakan nasrani) - Bersedia shifting - Menerima panggilan dari customer melalui inbound call dan menjawab pertanyaan konsumen dan memberikan konsultasi terkait produk modena - Mengonfirmasi ke teknisi terkait...

Call Center/Operator - Applicants should have sufficient qualification and relevant experiences in the respective fields "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk...

We’re continuously looking for detail-oriented and thoughtful people in **Indonesia** to join our team. You’ll be tasked with answering customer questions through phone calls and video calls and need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem. Influx is a...

Bertanggung jawab merespon seluruh pertanyaan nasabah, komplain, penjualan dan pembayaran dalam batas waktu yang telah ditentukan - Memberikan layanan yang baik dan tepat untuk semua kebutuhan nasabah - Memiliki kemauan untuk membantu nasabah - Memberikan respon dan solusi yang cepat terhadap semua keluhan nasabah. - Menindak lanjuti dan memastikan bahwa...

Brief Requirements: - Min. Bachelor Degree any major - Has experiences in Operations & Services - Good & Strong Leadership, Good Communication, Manpower Plan, Develop Team, Agile and Mobile Person - Good knowledge in Data Driven & Digital System (Software, Google Sheet, Google Drive,etc) - Wiling to travel Job Description: - Manage Operation Department,...

**O**bjecti**v**es of t**h**e**P**osi**t**ion**: - Manage import export operations and customs and foreign trade operations team for Indonesia - Manage performance and development of import export and customs foreign trade team members or subordinates - Lead management of logistics service providers (LSP) and lead logistics provider (LLP) in Indonesia per...

3D4Kids Pte. Ltd., a global edutech company, is seeking a Customer Relationship Manager to join our Global Market Growth team! In the role of Customer Relationship Manager, you are responsible to seek new relationship with potential operators or stake holders in kindergarten or primary school education. We provide a total digitalization solution for...

**Title**: Calling Analyst **Location**: Jakarta, Indonesia (Work From Home) **Required Experience**: 2 Years - 5 Years **Remuneration**: USD 500 - USD 600 Per Month **Hiring Requirement** Briefly, established in 1991, UCS (Unified Credit Solutions) is a leading B2B credit management group specialising in Business Information Services, Debt Collection...

Persyaratan Previous experience in a customer support role Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively Tanggung...

Provide day-to-day operations of voice and recording support team Provide 2nd level support on contact center technology (incl video call) problem: identifies, diagnoses, and resolves problem Create and maintain comprehensive documentation for all implemented voice and recording Develop and maintain processes and procedures related to the management and...

Klien kami sebuah asuransi otomotif Terkemuka di Indonesia saat ini sedang membuka lowongan untuk posisi: Call Center Dan Customer Service Penempatan : WTC MANGGA DUA Deskripsi Pekerjaan: - Menerima keluhan dan memberikan solusi atau informasi kepada Customer Kualifikasi: - Pria / Wanita (untuk wanita rambut terlihat dan tertata rapi) - maksimal berumur...