City Operation Lead

2 weeks ago

Jakarta, Indonesia Shopee Full time

DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Responsible for Health, Safety, and Environment (HSE) implementation and ensuring people safety within assigned City(s)
- Leading and Managing day to day overall operations including First Mile, Sorting Center, Middle Mile & Last Mile within the assigned province(s)
- Responsible for CPP within the assigned city(s)
- Ensure the Operations team follow the company SOP & Work Instructions (WI)
- Responsible to achieve KPI target that aligned with company goals and objectives
- Responsible to coach & develop team members based on company standard Learning & Development guidelines

**Requirements**:

- Bachelor's degree from any major
- 5+ years of experience in Express Company / Logistics Company, and managing some provinces/regions
- Skilled in Xpress / Courier Transport Operation Management (First Mile, Middle Mile, Sorting Center & Last-Mile), Project, People, and Community Management
- Excellent in problem-solving and analytical skills (Kaizen & Lean skills will be an advantage)
- Good communication skills (written and verbal)
- Lead by example (hands-on) leadership style who can show operation solutions on the floor
- Understand and have experiences in operating Transport / Freight Management systems (TMS / FMS)
- Willing to travel
- Placement: available all across Indonesia

  • City Operation Lead

    3 days ago

    Jakarta, Indonesia Shopee Full time

    DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

  • Head of Cities

    4 days ago

    Jakarta, Indonesia Grab Full time

    Job Description: Life at Grab: At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia. Get to Know...

  • City Operations

    2 weeks ago

    Jakarta, Indonesia Shopee Full time

    Department Operations- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

  • City Lead Lampung

    2 weeks ago

    Jakarta, Indonesia Grab Full time

    **Job Description**: **Life at Grab** At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...

  • City Manager

    2 weeks ago

    Jakarta, Indonesia Grab Full time

    **Job Description**: **Life at Grab** At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...

  • Operations Analytics Lead

    1 week ago

    Jakarta, Indonesia Grab Full time

    **Job Description**: **Life at Grab** At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...

  • Content Operation

    4 days ago

    Jakarta, Indonesia Grab Full time

    Job Description: Life at Grab At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia. Get to know...

  • Retail Operations Officer

    2 weeks ago

    Jakarta, Indonesia Senayan City Full time

    **Deskripsi Pekerjaan**: - Bertanggung jawab memastikan seluruh area & fasilitas gedung (Mall, Apartment, Office Tower) serta kinerja exhibitor/vendor/kontraktor sesuai dengan standar Senayan City. - Mengontrol seluruh area di Senayan City sesuai dengan prosedur dan memastikan bahwa aktivitasnya berjalan dengan baik. - Bertanggung jawab terhadap kegiatan...

  • Strategic Operation Lead

    4 days ago

    Jakarta, Indonesia Grab Full time

    Job Description: Life at Grab At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia. Get to know...

  • Risk Management Lead

    7 days ago

    Jakarta, Jakarta, Indonesia PT Green City Traffic Full time

    Company Overview">PT Green City Traffic is a startup company that aims to provide environmentally friendly transportation solutions. Our goal is to become a leading company in South East Asia, focusing on sustainable transportation.Job Description">We are seeking an experienced Credit Risk Manager to lead our credit risk management strategy and team. As a...