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Servicenow Developer
3 weeks ago
Completes all special projects and other duties as assigned;
Work closely with offshore team on coordination of monthly releases and implementation;
Completes all responsibilities as outlined on annual Performance Plan;
Maintain a current knowledge of ServiceNow product offerings and other supporting technologies;
Must be able to perform duties with or without reasonable accommodation;
Researches technical issues using web sites, vendor support procedures and other troubleshooting methods;
Consult customers on industry and ServiceNow best practices;
Prepare client facing and internal deliverables that are technology related;
Lead workshops to gather business/technical user stories;
Drive the continuous improvements of our implementation methodology and service offerings based on client experiences;
Coordinate and solve complex technical data and transformation issues;
Service Catalog structuring and Widget development;
Development of required integration components (SSO, LDAP, REST/SOAP Web Services);
Scoped Application Development.
2-3+ years of ServiceNow experience;
Minimum 8 years of experience as a key technical resource leading the development of solutions in client environments;
Experience with Microsoft Windows and Linux administration;
Demonstrated experience in technical consulting roles and client facing;
Proficiency with web API’s, Data Integrations/ETL, Relational Databases;
Quick learner that can adapt to a fast-paced, ever-changing environment;
Minimum 3 years of ServiceNow implementation experience in a client consulting environment;
Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity;
Bachelor’s Degree in Computer Science, Computer Engineering or a closely related field;
Self-directed and able to manage changing priorities;
Knowledge of LDAP, VPN, SSL, SSO, and other such technologies and standards;
Proven record of successfully managing business relationships;
Excellent understanding of emerging service delivery solutions, technologies, and methodologies.
