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Digital Sales Operation Support

3 weeks ago

Jakarta, Indonesia PT Telkomsel Ekosistem Digital Full time

**About Us**

INDICO is Telkomsel’s subsidiary focusing on creating values in developing Indonesia’s digital ecosystem. As a digital ecosystem enabler, INDICO plays a strategic role both as a platform company and a holding company.

As a platform company, INDICO strives to create non-telecom value by enhancing user experience of Telkomsel and INDICO Group services. Currently, INDICO is building three business platforms through a B2B2C model: INDICO Commerce (digital product transaction solution), INDICO Engage (marketing solution), and INDICO DataHub (data solution).

As a holding company, INDICO nurtures vertical businesses across sectors: Fita (health tech), Kuncie (edtech), Majamojo (game publishing), and Digital Food Ecosystem (agritech). By harnessing telecom’s commercial and technological assets, INDICO aspires to create a new economy, empowering Indonesians and enabling businesses across sectors to advance Indonesia's digital economy.

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

**What will you do but not limited to**:

- Assist in the management of day-to-day digital sales operations, including order processing, inventory management, and customer service inquiries.
- Support the sales team in the implementation of SAP systems and tools to streamline operations and track sales data effectively.
- Gather, analyze, and interpret data from the SAP platform to provide insights that enhance sales strategies.
- Ensure accurate documentation of sales transactions and customer interactions within the SAP system.
- Collaborate with cross-functional teams to facilitate smooth communication and ensure seamless execution of digital sales initiatives.
- Assist in the preparation of sales reports and presentations to provide updates on performance metrics to management.

**Requirements**:

- Bachelor's degree in Business Administration, Business Management, Economics, or a related field.
- Experience in sales operations, preferably with knowledge of SAP systems.
- Understanding of digital sales processes and tools.
- Excellent analytical skills and attention to detail.
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).
- Strong communication and interpersonal skills, capable of working collaboratively in a team environment.
- Ability to multitask and prioritize effectively in a fast-paced setting.
- Self-motivated with a proactive mindset and a commitment to continuous improvement.