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Spa Receptionist

2 weeks ago

Badung, Indonesia Synergy Pro Business & Legal Consulting Full time

The Spa Receptionist plays a crucial role in creating a positive first impression and ensuring a seamless experience for all guests at the spa. As the first point of contact, the receptionist is responsible for greeting clients warmly, managing appointment schedules, and providing comprehensive information about the spa’s services and products. This position requires excellent communication skills, attention to detail, and a genuine passion for customer service.

**Responsibilities in Detail**:

- **Welcoming Guests** - Warmly greet clients as they arrive, ensuring they feel valued and relaxed
- **Scheduling and Appointments** - Manage the appointment booking system, ensuring accurate scheduling to optimize therapist availability.
- **Client Interaction and Support** - Address inquiries about spa services, promotions, and products.
- **Administrative and Financial Duties** - Process payments accurately, issue receipts, and handle refunds or adjustments as needed.
- **Sales and Marketing Support** - Actively support the spa’s marketing initiatives by sharing promotional materials and encouraging client engagement.
- **Team Coordination** - Communicate with therapists and other staff to ensure smooth operations and timely services.

Jenis Pekerjaan: Kontrak

Pengalaman:

- Resepsionis: 1 tahun (Diutamakan)