Operational General Manager

3 days ago

Bogor, Indonesia PT Elabram Systems Full time

Fully responsible for preparing new business units (Hospitality, Restaurant & ecotourism-Outdoor Activity) and ensuring operations run smoothly after opening and during operations
- Develop a structured business plan for the entire business at the company
- Prepare, monitor and adjust financial budgets, systems and processes and evaluate performance against budgets
- Ensuring a good and smooth relationship with customers, suppliers, portals, and the environment
- Develop and implement agreed procedures and systems across all functions to ensure smooth coordination/cooperation among various internal departments to facilitate business needs and deliver positive results to customer experiences
- Prepare plans and schedules for regular and periodic maintenance in conjunction with relevant departments and follow up on quality and execution
- Personally coaching and developing skill of team members, create a high performance through talent acquisition and holding your team accountable
- Liaise, performing active communication, and do the improvement with all internal parties in Store in order to run smoothly at mall activity in order to reach customer satisfaction.

**Requirement**
- Minimum Bachelor Degree: Marketing, Business, Economy, Tourism, Hospitality
- Minimum 10 years of ecotourism/hospitality/ retail operational management experience
- Extensive knowledge of operational management (Hospitality, Retail, restaurant & ecotourism)
- Strong business acumen and good technical knowledge of ecotourism operational management
- Strong ecotourism specific financial acumen.
- Excellent communication skills in English and Bahasa (both written and spoken)
- Detail-oriented and computer literate with proficiency in working with Microsoft office (word, excel, power point) including Google Docs, Google Spreadsheet, and Google Slides.
- Strong leadership, managerial, and ability to adapt with a strategic mindset and passion to drive initiatives
- Able to build good relationships with government
- Able to be trusted with confidential and sensitive company information
- Willing to be placed in Bogor.

Ability to commute/relocate:

- Bogor: Reliably commute or planning to relocate before starting work (required)

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