Leader Telemarketing

Provide leadership, direction, and real-time management to the Team in order to deliver service excellence
- Motivate agents to deliver outstanding results including both commissionable and non-commissionable key performance indicators
- Create good relationship with team members and motivate them to put in their best to work in order to achieve maximum results
- Evaluate sales records periodically to make balances and ensure that sales figures tally with number of goods sold
- Coach team members on the best ways to carry out their duties by transferring expert knowledge to them to boost their skills
- Interact closely with other team members in the course of work to ensure that everyone is carried along and updated on work progress in order to achieve maximum results
- Provide daily, weekly and monthly report of team member progress related to sales activity, leads follow up, deal focus achievement, and others to management.

**Requirement**:

- Bachelor's degree in Business, Management, Information and Technology, or related field is preferred
- At least 2 years in sales/telemarketing team leader
- Experienced in handling team consist of 10-15 people (telemarketing staff)
- Experienced in fintech industry is a PLUS
- Fluent in English is a PLUS
- Excellent written and verbal communication skills
- Strong supervisory and leadership skills with a proven ability to motivate and manage a team
- Excellent organizational skills and attention to detail
- Proficient with Microsoft Office Suite or related software to prepare reports and measure performance.

Jenis Pekerjaan: Penuh Waktu

Pengalaman:

- Team Leader: 1 tahun (Diutamakan)