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Receptionist

3 weeks ago

Badung, Indonesia The Wrong Gym Full time

**Position Overview**: We are seeking a motivated and enthusiastic individual to join our team as a Receptionist at The Wrong Gym. As the first point of contact for our members and guests, you will play a pivotal role in providing excellent customer service and ensuring a positive experience for everyone who enters our facility.

**Key Responsibilities**:

- **Greeting and Welcoming**: Welcome members and guests to The Wrong Gym with a friendly and approachable demeanor.
- **Membership Services**: Assist with membership inquiries, sign-ups, cancellations, and billing questions in accordance with company policies.
- **Appointment Scheduling**: Manage scheduling for fitness consultations, personal training sessions, and group classes.
- **Facility Tours**: Conduct tours of the gym facilities for potential members, highlighting key features and amenities.
- **Administrative Support**: Assist with administrative tasks such as data entry, filing, and maintaining member records.
- **Customer Assistance**: Provide information and guidance on equipment usage, class schedules, and fitness programs.
- **Maintaining Cleanliness**: Ensure reception and lobby areas are clean, organized, and presentable at all times.

**Skills and Qualifications**:

- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Strong organizational skills with attention to detail.

**Preferred Qualifications**:

- Previous experience in customer service, hospitality, or fitness-related industries is advantageous but not required.
- Passion for fitness and wellness is a plus.

**Working Conditions**:

- This position involves working flexible hours, including evenings and weekends, based on gym operational needs.

**Experience**:

- Receptionist: 1 year (preferred)

**Language**:

- English (preferred)