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Communication Host

2 weeks ago

Badung, Indonesia Alila Villas Uluwatu Full time

Summary

Alila Villas Uluwatu is a world-renowned luxury resort celebrated for its sustainable design and commitment to exceptional guest experiences. Join our team and contribute to creating unforgettable memories in an inspiring environment. We are seeking a highly motivated and experienced a **Communication Host/Telephone Operator** is responsible for managing all incoming and outgoing calls, handling guest requests efficiently, and ensuring smooth communication between guests and different villa departments. The role requires excellent communication skills, professionalism, and a strong focus on customer service.

**Qualifications**:

- Prior experience as a telephone operator, front office staff, or customer service representative (preferred).
- Strong verbal communication skills in English (additional languages are a plus).
- Excellent phone etiquette and problem-solving skills.
- Ability to multitask and work in a fast-paced environment.
- Basic knowledge of hotel or villa operations.
- Proficiency in computer and telecommunication systems