Keep computer systems running smoothly and ensure users get the maximum benefit from them

Monitoring and maintaining computer systems and networks

Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues

Troubleshoot system and network problems, diagnosing and solving hardware or software faults

Set up new users' accounts and profiles and deal with password issues

Prioritize and manage many open cases at one time

Rapidly establish a good working relationship with customers and other professionals, such as software developers

Test and evaluate new technology

Responding in a timely manner to service issues and requests

Repairing and replacing equipment as necessary

Having at least 1 year experience in a similar role

Minimun vocational degree from Informatics/Computer Science/related fields

Proactive and Innovative

Willing to be placed in Yogyakarta