Data Analyst

4 days ago

Tangerang, Indonesia Traveloka Full time

Traveloka is a Southeast Asian tech unicorn with core businesses in travel and financial services. Currently we are rapidly expanding in the region. Offering financial services to underbanked populations provides the opportunity for tremendous innovation, and requires balancing risk that does not exist in other domains. With our expanding product and market footprint, we have several openings in our Financial Services business covering (lending, insurance, payments, and other products).

**About the Team**

As a Data Analyst (DA) in the Financial Service group at Traveloka, you will work in a diverse team of Data Analysts, Scientists and Engineers as critical partners to the business. Our focus is on growing a sustainable financial service ecosystem by providing our customers with various financial services and products and features.

In turn, we'll provide you with a mature analytics environment to work in. Reproducibility and full version control is a default in our systems so that you can easily learn from your teammates and build on foundations that have already been developed. Our collaborative team will ensure that you're more productive than you've ever been in a few short months.

**Our techstack**: BigQuery, dbt, Python, Github, Google Data Studio, Plotly Dash, Google Cloud Build, Tableau

**Main Responsibilities**
- Understand the financial service products, our customers, the market environment and the interplay between each of these. Be able to analyse how changes in any of these will affect various metrics, and come up with new metrics to guide the business.
- Develop dashboards not just for monitoring, but to produce actionable insights that decision makers can use to steer the business.
- Work with the business to answer tactical questions, often via our experiments platform, that will affect the development of product features.
- Work with the business to answer strategic questions that will affect the long-term goals of the business.
- Develop ETL pipelines within a robust framework that is highly automated and does not require a large team to maintain and monitor.
- Understand when speed is more important than accuracy in arriving at an analytical result for the business to make a decision.
- Enable our key stakeholders to improve their understanding and analytical power.

**Requirements**:

- 2 to 4 years of analytics experience in an industry setting
- You have to be curious and hungry to learn, as well as excited to share knowledge with other team members
- Experience with large and sometimes messy data
- Comfortable working with open-ended questions and potentially ambiguous problem statements
- Experience in collaborating with people outside your domain to deliver impact
- Strong in data manipulation and inferential statistics with Python and SQL
- Existing business domain knowledge in any financial service product (lending/insurance/payment/etc.) is preferred but not required
- Experience with designing and evaluating A/B testing is a plus
- Familiarity with marketing related metrics is a plus

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